Cookie's Kids Reviews - 5,094 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 181 - 200 of 5,094
Online Shopper
Site Experience Feedback
Nov 14, 2024
It was ok. Some sizes wasn't available that I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zay-Lani Mommy
Site Experience Feedback
Nov 14, 2024
Always great the clothes are always a great fit the styles are up to date which is amazing and the prices are an amazing blow I love it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kool
Site Experience Feedback
Nov 14, 2024
I wish there were more options. It took a very long time to delete some items that I wanted to remove from my cart.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
masterboy
Site Experience Feedback
Nov 14, 2024
products info
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gii
Site Experience Feedback
Nov 14, 2024
Great brands at an affordable price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Nov 14, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Audibird
Site Experience Feedback
Nov 14, 2024
It was great
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Kade
Site Experience Feedback
Nov 14, 2024
I love it affordable clothes
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dbaby
Site Experience Feedback
Nov 03, 2024
It was great overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dbaby
Post-Delivery Feedback
Nov 14, 2024
Good to get kids clothes from very good price with very good deals.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Amazing prices and clothes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Netta
Post-Delivery Feedback
Nov 14, 2024
I always tell my coworkers that have children to shop at Cookies. Never had a bad experience. Prices are always good. Quality of clothing are wonderful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Melo
Site Experience Feedback
Nov 14, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jas
Site Experience Feedback
Nov 14, 2024
It was great prices were very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Linzonator
Site Experience Feedback
Nov 13, 2024
I've never purchased anything from here and was pleasantly surprised at the available selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ke
Site Experience Feedback
Nov 13, 2024
I found exactly what I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chin
Post-Delivery Feedback
Nov 13, 2024
Was extremely gud
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
EMT20
Site Experience Feedback
Nov 13, 2024
I don’t have any negative interaction only positive Was easy and good prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
CS
Post-Delivery Feedback
Nov 13, 2024
Nothing. I am satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Green
Site Experience Feedback
Nov 13, 2024
Overall good. Just don't like I cannot use 2 promo codes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
anika
Site Experience Feedback
Nov 13, 2024
it was a good experience it was easy to find clothes and the things i need for my children it is very organized and suitable for people to find what they looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »