Cookie's Kids Reviews - 5,094 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 141 - 160 of 5,094
Blessed
Site Experience Feedback
Nov 18, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elle
Site Experience Feedback
Nov 18, 2024
Nothing to complain it’s an easy process
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
I ordered a dress on November 8th and it has not arrived yet. I emailed to inquire and have not received a response.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Don85
Site Experience Feedback
Nov 17, 2024
Great products, great prices for children clothing!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mandy
Site Experience Feedback
Nov 17, 2024
We’re all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tia
Site Experience Feedback
Nov 17, 2024
Great store to shop for lil girls
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lo
Site Experience Feedback
Nov 17, 2024
Some nice products at reasonable prices.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Very good prices , easy check out
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
jade
Site Experience Feedback
Nov 17, 2024
great deals
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Nett
Site Experience Feedback
Nov 17, 2024
Easy to find what I was looking for. Prices are reasonable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cookies Lover
Site Experience Feedback
Nov 17, 2024
Excellent service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
II
Site Experience Feedback
Nov 17, 2024
Website was easy to navigate, the cart section was hard to add or remove items. Had to keep refreshing my page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anniesa
Site Experience Feedback
Nov 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
I qualified for the free shipping and I put in the code but when it tried to checkout I didn't see the shipping fee being removed??
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Rah
Site Experience Feedback
Nov 16, 2024
It’s was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicky
Site Experience Feedback
Nov 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
The website always has good deals and an amazing selection for kids in all sizes
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
jen
Site Experience Feedback
Nov 08, 2024
love shopping on deaL ARE BETTER
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
jen
Post-Delivery Feedback
Nov 16, 2024
love the discounts
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
I enjoy the picture of the product but I have never purchase anything from you all to say if it is quality. I did not like that you all had a limit to purchasing items. I need to order in bulks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »