Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,080 Review - 8.7/10

Nov 27, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%85%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Recent Reviews for Cookie's Kids

Showing 221 - 240 of 5,080

Nico

Site Experience Feedback

Nov 12, 2024

prices are great, selection could be better but it isnt bad. the overall site UI is a little outdated, but overall I enjoy the products and site.

na

Site Experience Feedback

Nov 04, 2024

It was very good


Post-Delivery Feedback

Nov 12, 2024

N/A

Nique

Site Experience Feedback

Oct 27, 2024

i love cookies the price is reasonable and they have a lot of brand for kids i can’t find no where else

Bem

Site Experience Feedback

Nov 11, 2024

Good

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

I have always ordered from you for my granddaughters now I have a grandson that I have been ordering for

Smirna

Site Experience Feedback

Nov 11, 2024

Son excelentes piezas

Deedee

Site Experience Feedback

Nov 11, 2024

I really like the sit very affordable an easy to browse threw everything thank you

Online Shopper

Site Experience Feedback

Nov 11, 2024

Great designs and clear information

Ginger

Post-Delivery Feedback

Nov 11, 2024

I'll recommend because of the price

Online Shopper

Post-Delivery Feedback

Nov 11, 2024

loved the uniforms

Cusaberry

Site Experience Feedback

Oct 27, 2024

The options for the close are really good. I like that there are name brand as well. And the size range is a huge plus.


Post-Delivery Feedback

Nov 11, 2024

Brought my sister some clothes for the baby they were super cute. The prices were very good and shipping was fast. They have something for all the kids and you can pretty much find everything you need from here.

Nita

Post-Delivery Feedback

Nov 11, 2024

I am absolutely delighted with all the awesome stuff I received from CookiesKids and i l know the grandkids are going to love them too!!!!! The clothes were of good quality and not cheap looking. I would definitely recommend CookiesKids to my friends and family. ❤️❤️❤️❤️

Hilly

Post-Delivery Feedback

Nov 11, 2024

All items were nice. Will be shopping again soon

Nene

Site Experience Feedback

Nov 11, 2024

Good

GG

Site Experience Feedback

Nov 10, 2024

Interesting, hopefully not a scam.

Consistency

Site Experience Feedback

Nov 10, 2024

I am shopping for a grandson. I enjoy the items you offer

DedicatedWarrior

Site Experience Feedback

Nov 10, 2024

Great selection

LI LY

Site Experience Feedback

Nov 10, 2024

I usually buy my kids coats from cookieskids every year! I have yet to be disappointed!!! Price is always on point and the fact that there are always sales and coupons is even better!!!

Online Shopper

Post-Delivery Feedback

Nov 10, 2024

Just one item was not available

Online Shopper

Site Experience Feedback

Nov 10, 2024

Good prices