Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1561 - 1580 of 5,082
Ubi
Site Experience Feedback
Aug 21, 2024
Greatest
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Omar
Site Experience Feedback
Aug 06, 2024
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Omar
Post-Delivery Feedback
Aug 21, 2024
No one beats them prices I love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mickey
Site Experience Feedback
Aug 21, 2024
The website was quite easy to maneuver and I was able to get everything that I needed. I was also rewarded for free shipping that I most definitely appreciate it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jossie
Site Experience Feedback
Aug 21, 2024
Love it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Akilidad
Site Experience Feedback
Aug 21, 2024
I was pleasantly surprised at the prices today, my only disappointment is that my son now wears the last size 18-20. I am wondering where am I going to shop when he turns 16. He is about to be 15. And for as long as I can remember I always shop at Cookies Kids. I hoped there were more dress shirt options for older children.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Legacy
Site Experience Feedback
Aug 21, 2024
The only thing I was annoyed about is that there’s not much in the baby boy selection. It’s very hard to shop for a baby boy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Aug 21, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B-rad
Site Experience Feedback
Aug 21, 2024
Awesome experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Fenty
Site Experience Feedback
Aug 21, 2024
Good, super cheap items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Markita
Post-Delivery Feedback
Aug 20, 2024
The clothes were great material, the perfect size, and my kids loved it! They were so happy with the order and mom (myself) was very pleased. I made A very large order and it was very organized, I was able to find and match my order with ease. Cookie kids did an amazing job with putting smile on my boys face! Dad loved the new clothes for our 5 month old as well. The coats are very thick and winter friendly! Everything is stylish as well! I will Be ordering again!!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 20, 2024
I love the fact that whenever im looking for anything for my kids , I find it here on Cookie Kid, the available, pricing, and options are all awesome
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
grams
Site Experience Feedback
Aug 07, 2024
good sale assortment good price
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
grams
Post-Delivery Feedback
Aug 20, 2024
all items were exactly as the showed sizes good delivered in good time will use this site again.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Mdot
Site Experience Feedback
Aug 20, 2024
It was fast process for purchase. Long and frustrating issue finding the schools uniform.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 20, 2024
Love it…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mimi
Site Experience Feedback
Aug 20, 2024
N-aa
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Aug 20, 2024
Overall website is decent . However, the prices are really high.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
bryce
Site Experience Feedback
Aug 20, 2024
it was really good took really easy for me to get the shirt i wanted and it was only 20 bucks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mina
Site Experience Feedback
Aug 20, 2024
I love cookies
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chevana
Site Experience Feedback
Aug 20, 2024
...
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
N
Site Experience Feedback
Aug 20, 2024
Excellent products at a reasonable price!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »