Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,082 Review - 8.7/10

Nov 30, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1561 - 1580 of 5,082

Ubi

Site Experience Feedback

Aug 21, 2024

Greatest

Omar

Site Experience Feedback

Aug 06, 2024

Great


Post-Delivery Feedback

Aug 21, 2024

No one beats them prices I love it.

Mickey

Site Experience Feedback

Aug 21, 2024

The website was quite easy to maneuver and I was able to get everything that I needed. I was also rewarded for free shipping that I most definitely appreciate it

Jossie

Site Experience Feedback

Aug 21, 2024

Love it

Akilidad

Site Experience Feedback

Aug 21, 2024

I was pleasantly surprised at the prices today, my only disappointment is that my son now wears the last size 18-20. I am wondering where am I going to shop when he turns 16. He is about to be 15. And for as long as I can remember I always shop at Cookies Kids. I hoped there were more dress shirt options for older children.

Legacy

Site Experience Feedback

Aug 21, 2024

The only thing I was annoyed about is that there’s not much in the baby boy selection. It’s very hard to shop for a baby boy

Mike

Site Experience Feedback

Aug 21, 2024

N/a

B-rad

Site Experience Feedback

Aug 21, 2024

Awesome experience

Fenty

Site Experience Feedback

Aug 21, 2024

Good, super cheap items.

Markita

Post-Delivery Feedback

Aug 20, 2024

The clothes were great material, the perfect size, and my kids loved it! They were so happy with the order and mom (myself) was very pleased. I made A very large order and it was very organized, I was able to find and match my order with ease. Cookie kids did an amazing job with putting smile on my boys face! Dad loved the new clothes for our 5 month old as well. The coats are very thick and winter friendly! Everything is stylish as well! I will Be ordering again!!!!

Online Shopper

Post-Delivery Feedback

Aug 20, 2024

I love the fact that whenever im looking for anything for my kids , I find it here on Cookie Kid, the available, pricing, and options are all awesome

grams

Site Experience Feedback

Aug 07, 2024

good sale assortment good price


Post-Delivery Feedback

Aug 20, 2024

all items were exactly as the showed sizes good delivered in good time will use this site again.

Mdot

Site Experience Feedback

Aug 20, 2024

It was fast process for purchase. Long and frustrating issue finding the schools uniform.

Online Shopper

Site Experience Feedback

Aug 20, 2024

Love it…

Mimi

Site Experience Feedback

Aug 20, 2024

N-aa

Rich

Site Experience Feedback

Aug 20, 2024

Overall website is decent . However, the prices are really high.

bryce

Site Experience Feedback

Aug 20, 2024

it was really good took really easy for me to get the shirt i wanted and it was only 20 bucks

mina

Site Experience Feedback

Aug 20, 2024

I love cookies

chevana

Site Experience Feedback

Aug 20, 2024

...

N

Site Experience Feedback

Aug 20, 2024

Excellent products at a reasonable price!