Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1581 - 1600 of 5,082
MJ
Site Experience Feedback
Aug 20, 2024
Normally the ordering is always a swift process for me. I’ve never had any issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reekz
Site Experience Feedback
Aug 20, 2024
Great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erik
Site Experience Feedback
Aug 20, 2024
Quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fanfan
Site Experience Feedback
Aug 20, 2024
I love to shop in cookies store online because is so easy to find all the items you looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ruchi
Site Experience Feedback
Aug 06, 2024
I like this website . Easy to order online items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ruchi
Post-Delivery Feedback
Aug 20, 2024
It’s very nice . Delivery on time and product quality is good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Suzie
Site Experience Feedback
Aug 20, 2024
Love the updated styles for girls but boys selection is not very don’t like that if you use a promo it deletes free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maureen
Site Experience Feedback
Aug 03, 2024
Was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Chris
Site Experience Feedback
Aug 20, 2024
Everything was pretty easy to find, there was a little confusion with the sizing, some things I need are in store and not online but over all, I know what the items I needed looked like in person so it was a quick process for me .
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Horus M
Site Experience Feedback
Aug 14, 2024
The website was great but the options were minimal.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Horus M
Post-Delivery Feedback
Aug 20, 2024
The clothes are name brand & high quality! They first my son perfectly! I definitely recommend cookie’s kids!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sara
Site Experience Feedback
Aug 12, 2024
No comment this far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sara
Post-Delivery Feedback
Aug 20, 2024
Everything was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Khoff
Site Experience Feedback
Aug 20, 2024
Hard to navigate. Shipping is a long time. Many items sold out.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
- Full ratings for this review »
LeeLee
Site Experience Feedback
Aug 20, 2024
The website is easy to use and is overall great for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yulia
Site Experience Feedback
Aug 20, 2024
great interactions with the website today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cookies
Site Experience Feedback
Aug 20, 2024
Good great love it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 20, 2024
Good product. Size was misleading.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Nic
Site Experience Feedback
Aug 20, 2024
Good site good promotions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cici
Site Experience Feedback
Aug 20, 2024
It was quick, clear & good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sergio
Site Experience Feedback
Aug 20, 2024
every thing went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jani
Site Experience Feedback
Aug 19, 2024
Very good prices, and very good quality I really like buying here expecially when is school time ,quality is very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tt
Site Experience Feedback
Aug 19, 2024
The overall experience was good and I will continue shopping with cookies as I been have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »