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Cookie's Kids Reviews - 5,082 Review - 8.7/10

Nov 30, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1601 - 1620 of 5,082

Andreana

Site Experience Feedback

Aug 19, 2024

I always enjoy purchasing from Cookies Kids. The site is easy to navigate and there is always a nice variety of clothing for my son.

Sexyred51

Site Experience Feedback

Aug 19, 2024

I love shopping online with cookie kids it's just been awhile since I ordered from yall never had any problems with yall clothes and I love the sells yall have and the prices.

Maria chatlone

Site Experience Feedback

Aug 08, 2024

My experience with using this site was overall great easy check out system and also give good descriptions of the items I bought.


Post-Delivery Feedback

Aug 19, 2024

I really like that cookies have a setup on the website for the school uniform that it is easy to find the school you are looking for.the process was pretty easy no issues checkout was smooth and delivery was on time . Nothing bad to say everything worked out

NA

Site Experience Feedback

Aug 19, 2024

It was great

Online Shopper

Site Experience Feedback

Aug 19, 2024

Great

Trease

Site Experience Feedback

Aug 19, 2024

Great store and website is easy to access

La Noire!!

Site Experience Feedback

Aug 19, 2024

I will always recommend it to anyone who wants to a place to go shopping for their kids.

Nichole

Site Experience Feedback

Aug 19, 2024

Great

TKO

Site Experience Feedback

Aug 19, 2024

Very affordable prices

Jazzy

Site Experience Feedback

Aug 19, 2024

Satisfied. The site wasn't hard to navigate

Tammietrouble

Site Experience Feedback

Aug 19, 2024

The website is very simplified and easy to choose product. Very detailed in description of products as well

Ny

Site Experience Feedback

Aug 19, 2024

Customer service is always amazing! I would like my son’s sizes to be more available when I try to order but I understand things go out of stock often!

Jen

Site Experience Feedback

Aug 19, 2024

Checkout was fast and easy

Online Shopper

Site Experience Feedback

Aug 19, 2024

Easy to find what I was looking for

Cass

Site Experience Feedback

Aug 19, 2024

I easily found my son's school uniform options using the code provided by his school.

Maylenis

Site Experience Feedback

Aug 19, 2024

Maylenisgg@gmail.com

Charlie

Site Experience Feedback

Aug 08, 2024

My good experience is finding my kids uniforms for such good prices bad thing is I was too late because they didn’t have the sizes I needed in everything but I’m always grateful


Post-Delivery Feedback

Aug 19, 2024

I would recommend Cookies Kids solely because they have great prices amazing deals great promotions that allow you to save even more and purchase more. Back to school they have everything they are perfect.

Online Shopper

Site Experience Feedback

Aug 19, 2024

The website was easy to go though, I was a little disappointed I wasn't able to add the coupon.

Colleen

Site Experience Feedback

Aug 19, 2024

My great granddaughters are not born yet.

bre

Site Experience Feedback

Aug 19, 2024

this is my one stop shop when shopping for my daughter, everything you need is here.