Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1601 - 1620 of 5,082
Andreana
Site Experience Feedback
Aug 19, 2024
I always enjoy purchasing from Cookies Kids. The site is easy to navigate and there is always a nice variety of clothing for my son.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sexyred51
Site Experience Feedback
Aug 19, 2024
I love shopping online with cookie kids it's just been awhile since I ordered from yall never had any problems with yall clothes and I love the sells yall have and the prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria chatlone
Site Experience Feedback
Aug 08, 2024
My experience with using this site was overall great easy check out system and also give good descriptions of the items I bought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria chatlone
Post-Delivery Feedback
Aug 19, 2024
I really like that cookies have a setup on the website for the school uniform that it is easy to find the school you are looking for.the process was pretty easy no issues checkout was smooth and delivery was on time . Nothing bad to say everything worked out
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
NA
Site Experience Feedback
Aug 19, 2024
It was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 19, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trease
Site Experience Feedback
Aug 19, 2024
Great store and website is easy to access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
La Noire!!
Site Experience Feedback
Aug 19, 2024
I will always recommend it to anyone who wants to a place to go shopping for their kids.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Nichole
Site Experience Feedback
Aug 19, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TKO
Site Experience Feedback
Aug 19, 2024
Very affordable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jazzy
Site Experience Feedback
Aug 19, 2024
Satisfied. The site wasn't hard to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tammietrouble
Site Experience Feedback
Aug 19, 2024
The website is very simplified and easy to choose product. Very detailed in description of products as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ny
Site Experience Feedback
Aug 19, 2024
Customer service is always amazing! I would like my son’s sizes to be more available when I try to order but I understand things go out of stock often!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Aug 19, 2024
Checkout was fast and easy
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 19, 2024
Easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cass
Site Experience Feedback
Aug 19, 2024
I easily found my son's school uniform options using the code provided by his school.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Maylenis
Site Experience Feedback
Aug 19, 2024
Maylenisgg@gmail.com
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Charlie
Site Experience Feedback
Aug 08, 2024
My good experience is finding my kids uniforms for such good prices bad thing is I was too late because they didn’t have the sizes I needed in everything but I’m always grateful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Post-Delivery Feedback
Aug 19, 2024
I would recommend Cookies Kids solely because they have great prices amazing deals great promotions that allow you to save even more and purchase more. Back to school they have everything they are perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 19, 2024
The website was easy to go though, I was a little disappointed I wasn't able to add the coupon.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Colleen
Site Experience Feedback
Aug 19, 2024
My great granddaughters are not born yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bre
Site Experience Feedback
Aug 19, 2024
this is my one stop shop when shopping for my daughter, everything you need is here.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »