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Cookie's Kids Reviews - 5,082 Review - 8.7/10

Nov 30, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1481 - 1500 of 5,082

AriSwervoo

Site Experience Feedback

Aug 23, 2024

Today my shopping experience was very smooth and I didn’t have any troubles submitting my order using my gift card

Chasss

Site Experience Feedback

Aug 23, 2024

I feel this website gave me the easiest way to get my child uniform together with the logo without having to travel all over the city looking for a store that would do it.

Saigan

Site Experience Feedback

Aug 23, 2024

I am glad I found this website to buy all I need for my kids. No more stopping at different stores. Price is also on spot. This is one stop for all items I need. Thanks for making my life easier!

Keesha

Site Experience Feedback

Aug 23, 2024

I have been shopping here online and in the store in NY I love cookies I have been shopping here for the kids at young ages and now I love it.

Kk

Site Experience Feedback

Aug 23, 2024

The best website ever

April

Site Experience Feedback

Aug 05, 2024

Easy to navigate, nice variety of clothes

Love it

Site Experience Feedback

Aug 23, 2024

Love cookies clothing and love the prices.

Online Shopper

Site Experience Feedback

Aug 23, 2024

FASHIONABLE CLOTHING

Online Shopper

Site Experience Feedback

Aug 23, 2024

Great

Dee

Site Experience Feedback

Aug 23, 2024

The website was easy to navigate. I love the spin percent off.

Online Shopper

Site Experience Feedback

Aug 23, 2024

Fast and easy

Ms Q.

Site Experience Feedback

Aug 08, 2024

I like the price of the coat for my granddaughter


Post-Delivery Feedback

Aug 23, 2024

I ordered a coat for my granddaughter !! I loved it !!

TinaS

Site Experience Feedback

Aug 23, 2024

Website was straight to the point and easy to understand . I was able to put in my son’s school code and saw the selection only for that school and didn’t have to navigate on my own . Prices are very affordable as well

She she

Site Experience Feedback

Aug 23, 2024

Extremely satisfied

Online Shopper

Site Experience Feedback

Aug 23, 2024

It was okay. Would probably visit again

Asia

Site Experience Feedback

Aug 23, 2024

It was a good experience I always get emails then finally ordered school uniforms for my son from the site. Overall price wasn’t bad for all that I purchased. I praying the pants fit my son since he is tall and a little heavier.

Kids

Site Experience Feedback

Aug 23, 2024

Es mi primer compra esperando todo salga bien

OhYouDidIt

Site Experience Feedback

Aug 23, 2024

Best and quick checkout experience and great coupons

Stephen

Site Experience Feedback

Aug 23, 2024

Great website for ordering school uniforms. Appreciate the curated options from the preschool.

Tasha

Site Experience Feedback

Aug 23, 2024

Good