Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,082 Review - 8.7/10

Nov 29, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1441 - 1460 of 5,082

Online Shopper

Site Experience Feedback

Aug 25, 2024

Good and fast

Online Shopper

Site Experience Feedback

Aug 25, 2024

GOOD

Wally

Site Experience Feedback

Aug 08, 2024

Pros: variety of clothing, pricing, description of items Cons: shipping, breakdown of discount pricing is non- existent


Post-Delivery Feedback

Aug 25, 2024

CookiesKids had a lot of great clothing items for great prices, major name brands and those less heard of, and there was an extra discount to use at checkout. I was able to purchase most of my son's school needs from that one order, the same as last year. It's always my first store to checkout for clothing for him. The only problem I had this year was trying to find him a coat. There wasn't a good selection this year. But you should check it out. They are always running a sale.

Starseed

Site Experience Feedback

Aug 25, 2024

No comments

Happy school shopping mama

Site Experience Feedback

Aug 25, 2024

Easy to use website and affordable prices. Very good experience overall.

Online Shopper

Site Experience Feedback

Aug 24, 2024

My shopping experience was overall good however I thought the 100 dollars would be in credit or towards a credit for store merchandise not magazines 😕

Barbie mom

Site Experience Feedback

Aug 24, 2024

Great experience

Jess

Site Experience Feedback

Aug 24, 2024

Good and easy

Jesus loves you

Site Experience Feedback

Aug 24, 2024

I Love the prices and variety but I hate the shipping fees. I could have purchased more if the shipping wasn't charged

Ivy

Site Experience Feedback

Aug 24, 2024

I cant track my order

Dave

Site Experience Feedback

Aug 24, 2024

Was able to scroll through the website and find everything I needed with ease

Nicole

Site Experience Feedback

Aug 24, 2024

Good site navigation & nice selection of products

Scootygirl

Site Experience Feedback

Aug 16, 2024

Very easy to find what I was looking for very easy.Find link sizes.Check out was easy


Post-Delivery Feedback

Aug 24, 2024

Girl they has everything I needed for my niece I'll be ordering her more stuff from there and the prices were great

Baltimore

Site Experience Feedback

Aug 24, 2024

I was impressed that the site was easy to navigate. I will be back for more!!!

Sanka

Site Experience Feedback

Aug 24, 2024

N/a

MariaG

Site Experience Feedback

Jul 29, 2024

It's my first oder so I don't know. It was easy to oder online.

Online Shopper

Site Experience Feedback

Aug 24, 2024

I like the variety of clothes to choose from.

Mandie

Site Experience Feedback

Aug 24, 2024

I love doing my school shopping. Its affordable and customer service is always good and helpful.

Mariam

Site Experience Feedback

Aug 24, 2024

It was good

LT

Site Experience Feedback

Aug 24, 2024

First time on website, love how it worked and sign me up quick and precise will be ordered here again.