Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1441 - 1460 of 5,082
Online Shopper
Site Experience Feedback
Aug 25, 2024
Good and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 25, 2024
GOOD
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Wally
Site Experience Feedback
Aug 08, 2024
Pros: variety of clothing, pricing, description of items Cons: shipping, breakdown of discount pricing is non- existent
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Wally
Post-Delivery Feedback
Aug 25, 2024
CookiesKids had a lot of great clothing items for great prices, major name brands and those less heard of, and there was an extra discount to use at checkout. I was able to purchase most of my son's school needs from that one order, the same as last year. It's always my first store to checkout for clothing for him. The only problem I had this year was trying to find him a coat. There wasn't a good selection this year. But you should check it out. They are always running a sale.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Starseed
Site Experience Feedback
Aug 25, 2024
No comments
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Happy school shopping mama
Site Experience Feedback
Aug 25, 2024
Easy to use website and affordable prices. Very good experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 24, 2024
My shopping experience was overall good however I thought the 100 dollars would be in credit or towards a credit for store merchandise not magazines 😕
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Barbie mom
Site Experience Feedback
Aug 24, 2024
Great experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jess
Site Experience Feedback
Aug 24, 2024
Good and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jesus loves you
Site Experience Feedback
Aug 24, 2024
I Love the prices and variety but I hate the shipping fees. I could have purchased more if the shipping wasn't charged
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ivy
Site Experience Feedback
Aug 24, 2024
I cant track my order
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dave
Site Experience Feedback
Aug 24, 2024
Was able to scroll through the website and find everything I needed with ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nicole
Site Experience Feedback
Aug 24, 2024
Good site navigation & nice selection of products
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Scootygirl
Site Experience Feedback
Aug 16, 2024
Very easy to find what I was looking for very easy.Find link sizes.Check out was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scootygirl
Post-Delivery Feedback
Aug 24, 2024
Girl they has everything I needed for my niece I'll be ordering her more stuff from there and the prices were great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Baltimore
Site Experience Feedback
Aug 24, 2024
I was impressed that the site was easy to navigate. I will be back for more!!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sanka
Site Experience Feedback
Aug 24, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MariaG
Site Experience Feedback
Jul 29, 2024
It's my first oder so I don't know. It was easy to oder online.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 24, 2024
I like the variety of clothes to choose from.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mandie
Site Experience Feedback
Aug 24, 2024
I love doing my school shopping. Its affordable and customer service is always good and helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mariam
Site Experience Feedback
Aug 24, 2024
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LT
Site Experience Feedback
Aug 24, 2024
First time on website, love how it worked and sign me up quick and precise will be ordered here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »