Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1081 - 1100 of 5,082
TMulls
Site Experience Feedback
Aug 22, 2024
I was trying to use my 15% off discount that I received via email but it didn't seem to apply it to my cart when I selected "Activate Offer" in my email. It took me to my cart but the price didn't change. This is only my second time ordering from Cookies for school uniforms and it has been a good experience other than that :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Branboss
Site Experience Feedback
Sep 08, 2024
It was very easy to find the stuff I was looking to purchase and it has a lot of unique styles of clothing which I liked very much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LaLa
Site Experience Feedback
Sep 07, 2024
Pleasant experience
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TweeGigz
Post-Delivery Feedback
Sep 07, 2024
I feel l Shud receive my 2 day fast delivery refund back being that my shipment package was received much later then l expected on 9/7/24 compared too wat l was told ??? Sincerely Submitted.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: 8
- Full ratings for this review »
Vjvh
Site Experience Feedback
Sep 07, 2024
Hhhh
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Kathy
Site Experience Feedback
Sep 07, 2024
I was looking for affordable good quality uniform pants.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 07, 2024
I loved the website.I came on the website not too long ago and they sent me the 15 % off. I typed in what I was looking for in the search bar and I found what I needed, headed straight to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shawn
Site Experience Feedback
Sep 07, 2024
Easy and fast
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 07, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Idk
Site Experience Feedback
Sep 07, 2024
It was easy to find stuff for boys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nini
Site Experience Feedback
Sep 03, 2024
It was good easy to navigate and click on what i need and i like the sales so it works out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Sep 07, 2024
No additional comments
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Grammy1
Site Experience Feedback
Sep 07, 2024
Easy access! Great prices! Very good quality! Sizes are always available!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sammy
Site Experience Feedback
Sep 07, 2024
Use of the website was fairly easy. I used the filter options throughout which was helpful. But the site kept crashing which im not sure if it was my phone or the website itself
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 06, 2024
Good items purchased happy with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A Holly
Site Experience Feedback
Sep 06, 2024
Everything went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Banik
Site Experience Feedback
Sep 06, 2024
Good i loike their all items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyna333**
Site Experience Feedback
Sep 06, 2024
They had exactly what we were looking for. My son loves the cookies brand joggers!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Sep 06, 2024
I was expecting free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ash
Site Experience Feedback
Sep 06, 2024
Very great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »