Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,082 Review - 8.8/10

Nov 29, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%12%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1061 - 1080 of 5,082

Yenny

Site Experience Feedback

Sep 09, 2024

Fast and easy

Online Shopper

Site Experience Feedback

Sep 08, 2024

It was easy and good !

ChelsiR

Site Experience Feedback

Sep 09, 2024

This is my first ever purchase made with this company. I stumbled upon it while window shopping for uniform items for my daughter. I was pleasantly surprised to find all the great deals on other clothing items as well. The uniform selection was at a great price! She didn't need another pair of shoes but for the price, I couldn't pass them up. Hoping shipping goes well. My only complaint was that I couldn't use 2 promo codes so either I paid shipping or I received the 20 percent off. I feel you should have an automatic free shipping once the order is at the limit to receive it so that you do not need to add the promo code and can use another code if needed. I purposely filled my cart to get the free shipping only to find I couldn't use the other code as well so I found items I didn't really need.. but hoped to get at a better price. Ah well.

Taylor

Site Experience Feedback

Sep 09, 2024

The website was easy to use. I had no problem finding what I was looking for.

Kay c

Site Experience Feedback

Sep 08, 2024

Love using cookies, it’s easy to find what your looking for and it’s affordable

Ajani

Site Experience Feedback

Sep 08, 2024

My experience was good. Bag was not available in store and I found it here.

SuperMom

Site Experience Feedback

Aug 21, 2024

fast, easy to navigate

Owen

Site Experience Feedback

Sep 08, 2024

Website was great easy to use found everything I needed quickly.

Crys

Site Experience Feedback

Sep 08, 2024

Using the website and finding what I need for my son was super easy and smooth no problems at all

E. Morrow

Site Experience Feedback

Sep 08, 2024

My experience was Great!!

Ms.B

Post-Delivery Feedback

Sep 08, 2024

None at all

Online Shopper

Site Experience Feedback

Sep 08, 2024

Todo muy bien!!

Jay

Site Experience Feedback

Sep 08, 2024

Love this website

Online Shopper

Site Experience Feedback

Aug 30, 2024

I will use it again

Angie

Site Experience Feedback

Sep 08, 2024

Good

Haze

Site Experience Feedback

Aug 29, 2024

Great prices. Nice selection of clothing to choose from.


Post-Delivery Feedback

Sep 08, 2024

I have no complaints. Everything I ordered was received with exception of an item that was out of stock.

Kathy

Site Experience Feedback

Sep 08, 2024

Very easy to use, and love the pricing and products

Kwame

Site Experience Feedback

Sep 08, 2024

Checking out after shopping for my kids uniform was super easy and satisfying.

Na

Site Experience Feedback

Sep 08, 2024

Great

Ivette

Site Experience Feedback

Sep 08, 2024

I love the clothes for the kids