Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1021 - 1040 of 5,082
Mamas
Site Experience Feedback
Sep 12, 2024
Everything was very easy to navigate and find .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KreepyBunz
Site Experience Feedback
Sep 12, 2024
My overall experience with Cookies is great, I loved how easy I could find what I was looking for, the only negative comment I have is that not all the sizes were available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 12, 2024
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gadget
Post-Delivery Feedback
Sep 11, 2024
The outfits I purchased for my granddaughters are very cute and well made. They arrived earlier than I expected because the tracking was incorrect. I definitely recommend Cookies and will shop there again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Na
Site Experience Feedback
Aug 28, 2024
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Na
Post-Delivery Feedback
Sep 11, 2024
Convenient
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Lea
Post-Delivery Feedback
Sep 11, 2024
You will not get your item on time but you will be satisfied with your product.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
GRAMMY
Site Experience Feedback
Sep 11, 2024
I have been shopping from cookies since my children were children. Now I am shopping for my next generation. Congratulations on good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanas
Site Experience Feedback
Sep 11, 2024
Everything was fine. Found what I needed,put it in the cart, and paid, all very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 16, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Finsie
Site Experience Feedback
Sep 11, 2024
Great experience shopping online for the first time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eve
Site Experience Feedback
Sep 11, 2024
Great experience, quick and simple !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stever
Site Experience Feedback
Sep 11, 2024
The shirts I ordered, Item # LTG01306 Medium used to come in blue and yellow also. Need to know if you will restock those items foe a future purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Moni
Site Experience Feedback
Sep 11, 2024
Clothes are super cute and affordable, the materials used are great. Cookiekids is my go to for all the kids clothes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kiki
Site Experience Feedback
Sep 11, 2024
I love shopping at cookies for kids
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brooklyn
Site Experience Feedback
Sep 11, 2024
My overall experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 11, 2024
At times, the site can be confusing to navigate, but overall, good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Muvaaa
Site Experience Feedback
Aug 16, 2024
It was easy to navigate, I was expecting to see better sales. Also embroidery coat is high and shipping is slow
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
- Full ratings for this review »
Keyse
Site Experience Feedback
Aug 29, 2024
i like the disounts and boundle deals also the layout of the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mini
Site Experience Feedback
Sep 11, 2024
Shopping on this website is very easy and convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pey
Site Experience Feedback
Sep 11, 2024
slow
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »