CompSource Reviews - 91 Reviews - 9.7/10
CompSource Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.7out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
6.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CompSource
Showing 41 - 60 of 91
BeccaB
Site Experience Feedback
May 14, 2024
Great prices on toner, just had trouble getting past the payment screen. Had to opt to pay through Amazon then I was able to complete the transaction.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tknjr
Site Experience Feedback
May 11, 2024
I would have liked to see the picture of the image would be my only complaint. If it's available for purchase the image should be available. Now I hope what I ordered matches the description and numbers, cause that's all I have to go off of.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
the best site
Site Experience Feedback
Apr 30, 2024
the best experience and love much the site is the love much cool the thank you and best site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ma2ree
Site Experience Feedback
Apr 03, 2024
it was very easy and straightforward. thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ma2ree
Post-Delivery Feedback
Apr 23, 2024
My experience with Compsource was excellent. I was able to find the product I wanted with ease and it met all my expectations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Blacky
Site Experience Feedback
Apr 20, 2024
Lots of great products under one website . Decently buying more stuff soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kismet
Site Experience Feedback
Apr 07, 2024
Wouldn’t process payment through Amazon, had to use credit card
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kismet
Post-Delivery Feedback
Apr 20, 2024
Had some issues getting our longer network password in, but solved it the same day, using only as an air printer
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wesley D.
Site Experience Feedback
Apr 18, 2024
Great service, fast support and very friendly staff. Would order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Graham
Post-Delivery Feedback
Apr 13, 2024
Great prices and good customer service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sudeley
Post-Delivery Feedback
Apr 12, 2024
This order was fraudulent and Paypal refuses to refund it. The best thing to do is do a charge back for the full price.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Chris D
Site Experience Feedback
Apr 05, 2024
Real time inventory makes the difference!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Alex
Site Experience Feedback
Mar 23, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MANON
Site Experience Feedback
Apr 02, 2024
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Docdestroyer
Site Experience Feedback
Mar 30, 2024
The website was attractive and easy to maneuver, I especially liked the ordering it was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pepe
Site Experience Feedback
Mar 27, 2024
very good interaction with support
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sears
Site Experience Feedback
Mar 20, 2024
The transaction experience was smooth, it felt great to have discounted product to compensate for shipping potentials. Had I time to wait my cost could have been reduced by $17 saving me so much money on a precious tool that has high prices elsewhere.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Alarm Guy
Site Experience Feedback
Mar 19, 2024
Purchase was very easy to complete. Filling out the survey is premature, real feed back come once the product has been received by the buyer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CBern
Site Experience Feedback
Mar 13, 2024
I repeatedly tried to use the check out with Amazon feature, and every time I tried to use it it failed and I called the company and they told me they would call me back once the issue was resolved and they never called back. It was one of the worst Checkout experiences I’ve seen on an e-commerce . I ended up having to change my method of payment because of the problems with the site, and lost features by not using my originally intended checkout method. Had I not needed the item urgently I would’ve looked to purchase this from an alternate vendor. The vendor to offer some type of make good based on the amount of wasted time and phone calls that I was forced to make to no avail.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
From CompSource
I understand your frustration but this is not a very fair review! We appreciate that you called and informed us of this issue. As soon as we heard of the problem we immediately started looking into it. It turned out that Amazon re...
Read full response »Swamp
Site Experience Feedback
Mar 09, 2024
I was not given a delivery date. I am hoping for 3 business days.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bizzack
Site Experience Feedback
Mar 07, 2024
Everything was great! This is my 3rd time purchasing and they are always prompt and everything arrives in perfect condition exactly as described!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
First Time buyer
Site Experience Feedback
Mar 06, 2024
Overall really good buying experience. Affirm usually offers a pay in four option which has it paid earlier and without interest but it was not an option here. Not sure if that has to do with the retailer or Affirm. I really didn't navigate the website as I came directly from google and it dropped me on the TV page. There was no picture of the product which made me weary and I did research on the who Compsource is before I bought. Had the website been a bit more modern I might not have had to do extra research on the merchant. Besides that the information on the tv was there.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »