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CompSource Reviews - 91 Reviews - 9.7/10

Dec 2, 2024
CompSource Inc. offers over 190,000 computer and software products at low prices, with overnight delivery. You can also find technical specs on computer and software products from over 1700 vendors.

CompSource Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.3 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%85%

Neutral

13%12%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

6.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for CompSource

Showing 41 - 60 of 91

BeccaB

Site Experience Feedback

May 14, 2024

Great prices on toner, just had trouble getting past the payment screen. Had to opt to pay through Amazon then I was able to complete the transaction.

tknjr

Site Experience Feedback

May 11, 2024

I would have liked to see the picture of the image would be my only complaint. If it's available for purchase the image should be available. Now I hope what I ordered matches the description and numbers, cause that's all I have to go off of.

the best site

Site Experience Feedback

Apr 30, 2024

the best experience and love much the site is the love much cool the thank you and best site

ma2ree

Site Experience Feedback

Apr 03, 2024

it was very easy and straightforward. thank you.


Post-Delivery Feedback

Apr 23, 2024

My experience with Compsource was excellent. I was able to find the product I wanted with ease and it met all my expectations.

Blacky

Site Experience Feedback

Apr 20, 2024

Lots of great products under one website . Decently buying more stuff soon

Kismet

Site Experience Feedback

Apr 07, 2024

Wouldn’t process payment through Amazon, had to use credit card


Post-Delivery Feedback

Apr 20, 2024

Had some issues getting our longer network password in, but solved it the same day, using only as an air printer

Wesley D.

Site Experience Feedback

Apr 18, 2024

Great service, fast support and very friendly staff. Would order again.

Graham

Post-Delivery Feedback

Apr 13, 2024

Great prices and good customer service!

Sudeley

Post-Delivery Feedback

Apr 12, 2024

This order was fraudulent and Paypal refuses to refund it. The best thing to do is do a charge back for the full price.

Chris D

Site Experience Feedback

Apr 05, 2024

Real time inventory makes the difference!

Alex

Site Experience Feedback

Mar 23, 2024

good

MANON

Site Experience Feedback

Apr 02, 2024

OK

Docdestroyer

Site Experience Feedback

Mar 30, 2024

The website was attractive and easy to maneuver, I especially liked the ordering it was easy to use.

pepe

Site Experience Feedback

Mar 27, 2024

very good interaction with support

Sears

Site Experience Feedback

Mar 20, 2024

The transaction experience was smooth, it felt great to have discounted product to compensate for shipping potentials. Had I time to wait my cost could have been reduced by $17 saving me so much money on a precious tool that has high prices elsewhere.

Alarm Guy

Site Experience Feedback

Mar 19, 2024

Purchase was very easy to complete. Filling out the survey is premature, real feed back come once the product has been received by the buyer.

CBern

Site Experience Feedback

Mar 13, 2024

I repeatedly tried to use the check out with Amazon feature, and every time I tried to use it it failed and I called the company and they told me they would call me back once the issue was resolved and they never called back. It was one of the worst Checkout experiences I’ve seen on an e-commerce . I ended up having to change my method of payment because of the problems with the site, and lost features by not using my originally intended checkout method. Had I not needed the item urgently I would’ve looked to purchase this from an alternate vendor. The vendor to offer some type of make good based on the amount of wasted time and phone calls that I was forced to make to no avail.

From CompSource

I understand your frustration but this is not a very fair review! We appreciate that you called and informed us of this issue. As soon as we heard of the problem we immediately started looking into it. It turned out that Amazon re...

Read full response »

Swamp

Site Experience Feedback

Mar 09, 2024

I was not given a delivery date. I am hoping for 3 business days.

Bizzack

Site Experience Feedback

Mar 07, 2024

Everything was great! This is my 3rd time purchasing and they are always prompt and everything arrives in perfect condition exactly as described!!

First Time buyer

Site Experience Feedback

Mar 06, 2024

Overall really good buying experience. Affirm usually offers a pay in four option which has it paid earlier and without interest but it was not an option here. Not sure if that has to do with the retailer or Affirm. I really didn't navigate the website as I came directly from google and it dropped me on the TV page. There was no picture of the product which made me weary and I did research on the who Compsource is before I bought. Had the website been a bit more modern I might not have had to do extra research on the merchant. Besides that the information on the tv was there.