CompSource Reviews - 91 Reviews - 9.7/10
CompSource Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.7out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
6.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CompSource
Showing 61 - 80 of 91
Robbysan
Site Experience Feedback
Mar 01, 2024
Only place I could find what I needed with overnight shipping. I wish it could ship out today, but this is a better option than the others I found.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Graham B
Post-Delivery Feedback
Feb 27, 2024
Great Customer Service !!! 5 stars to Cathy Bellone!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Feb 25, 2024
Ordering was quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
awalt
Post-Delivery Feedback
Feb 15, 2024
Order was accurate and complete. I chose the standard shipping and order arrived at front end of delivery window
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Johnny
Site Experience Feedback
Feb 02, 2024
It was very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny
Post-Delivery Feedback
Feb 10, 2024
I bought a 1980 Retro boom box for my wife she's been asking for one so...I decided to surprise her with one...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Battery Guy
Site Experience Feedback
Feb 09, 2024
The CompSource website made finding my products easy and purchasing them a breeze. Thank you CompSource for taking the difficulty out of online purchasing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 07, 2024
I received a product dedicated to the Canadian market and as a result I was not able to register this expensive printer!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: N/A
- Full ratings for this review »
AJ
Site Experience Feedback
Feb 06, 2024
Thank you very much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SurveyorOne
Site Experience Feedback
Feb 02, 2024
It was easy to navigate the website and buy from them.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Smokin Joe K
Site Experience Feedback
Jan 31, 2024
Purchasing the Tripp Lite TV Wall Mount part #DWM60100XX from CompSource went well. The website was easy to use and provided all of the information I was looking for. The price was about $20 less than any other supplier. Shipping was free and quick. I have my fingers crossed that the product arrives free from defects and provides many years of troublefree service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mac16502
Site Experience Feedback
Jan 26, 2024
Site was slow to respond during checkout.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 25, 2024
easy to get what i needed
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 18, 2024
GREAT INFORMATION FAST AND EASY TO MOVE AROUND
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Byte Labs
Site Experience Feedback
Jan 10, 2024
Fast transaction, best price on the market.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MasterTarl
Post-Delivery Feedback
Jan 08, 2024
Initially, the price was so good that I seriously wondered if it was a scam. After researching the company, I decided to give it a try. I am delighted with the company and customer service. Super knowledgeable staff and friendly. They treated me as if I had done business with them for years, like an old friend. However, delivery left something to be desired. The product was expected to be delivered in one to two days, and the tracking number CompSource provided did not match the one SAIA the carrier used. So tracking it was impossible. All I could learn was the date it shipped on. Six days later, I called CompSource customer service to learn the trucking company SAIA was waiting for me to call to set up a delivery time. No phone call, no email, no notification that this was expected ever occurred. It would have never been delivered if I had not called CompSource customer service. The product was packaged incredibly well, on its own pallet and with custom airbags. The driver was very friendly and helpful. However, he hung around after delivering it to my driveway, and my wife whispered he was waiting for a tip. $185 shipping, several days late, and I am supposed to provide a tip as well. Wow. Overall, I recommend CompSource and would do business with them again.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
clownie
Site Experience Feedback
Jan 03, 2024
great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
david
Site Experience Feedback
Jan 03, 2024
Best Price for unit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deyojie
Site Experience Feedback
Jan 03, 2024
Pretty simple layout. It popped up while I was on another site which made it pretty seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
very happy
Site Experience Feedback
Jan 03, 2024
very good no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dylantodd7
Site Experience Feedback
Dec 31, 2023
Awesome
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »