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CompSource Reviews - 91 Reviews - 9.7/10

Dec 2, 2024
CompSource Inc. offers over 190,000 computer and software products at low prices, with overnight delivery. You can also find technical specs on computer and software products from over 1700 vendors.

CompSource Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.3 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%85%

Neutral

13%12%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

6.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for CompSource

Showing 61 - 80 of 91

Robbysan

Site Experience Feedback

Mar 01, 2024

Only place I could find what I needed with overnight shipping. I wish it could ship out today, but this is a better option than the others I found.

Graham B

Post-Delivery Feedback

Feb 27, 2024

Great Customer Service !!! 5 stars to Cathy Bellone!

Dave

Site Experience Feedback

Feb 25, 2024

Ordering was quick and easy!

awalt

Post-Delivery Feedback

Feb 15, 2024

Order was accurate and complete. I chose the standard shipping and order arrived at front end of delivery window

Johnny

Site Experience Feedback

Feb 02, 2024

It was very nice


Post-Delivery Feedback

Feb 10, 2024

I bought a 1980 Retro boom box for my wife she's been asking for one so...I decided to surprise her with one...

Battery Guy

Site Experience Feedback

Feb 09, 2024

The CompSource website made finding my products easy and purchasing them a breeze. Thank you CompSource for taking the difficulty out of online purchasing!

Online Shopper

Post-Delivery Feedback

Feb 07, 2024

I received a product dedicated to the Canadian market and as a result I was not able to register this expensive printer!

AJ

Site Experience Feedback

Feb 06, 2024

Thank you very much!

SurveyorOne

Site Experience Feedback

Feb 02, 2024

It was easy to navigate the website and buy from them.

Smokin Joe K

Site Experience Feedback

Jan 31, 2024

Purchasing the Tripp Lite TV Wall Mount part #DWM60100XX from CompSource went well. The website was easy to use and provided all of the information I was looking for. The price was about $20 less than any other supplier. Shipping was free and quick. I have my fingers crossed that the product arrives free from defects and provides many years of troublefree service.

Mac16502

Site Experience Feedback

Jan 26, 2024

Site was slow to respond during checkout.

Online Shopper

Site Experience Feedback

Jan 25, 2024

easy to get what i needed

Online Shopper

Site Experience Feedback

Jan 18, 2024

GREAT INFORMATION FAST AND EASY TO MOVE AROUND

Byte Labs

Site Experience Feedback

Jan 10, 2024

Fast transaction, best price on the market.

MasterTarl

Post-Delivery Feedback

Jan 08, 2024

Initially, the price was so good that I seriously wondered if it was a scam. After researching the company, I decided to give it a try. I am delighted with the company and customer service. Super knowledgeable staff and friendly. They treated me as if I had done business with them for years, like an old friend. However, delivery left something to be desired. The product was expected to be delivered in one to two days, and the tracking number CompSource provided did not match the one SAIA the carrier used. So tracking it was impossible. All I could learn was the date it shipped on. Six days later, I called CompSource customer service to learn the trucking company SAIA was waiting for me to call to set up a delivery time. No phone call, no email, no notification that this was expected ever occurred. It would have never been delivered if I had not called CompSource customer service. The product was packaged incredibly well, on its own pallet and with custom airbags. The driver was very friendly and helpful. However, he hung around after delivering it to my driveway, and my wife whispered he was waiting for a tip. $185 shipping, several days late, and I am supposed to provide a tip as well. Wow. Overall, I recommend CompSource and would do business with them again.

clownie

Site Experience Feedback

Jan 03, 2024

great service

david

Site Experience Feedback

Jan 03, 2024

Best Price for unit

Deyojie

Site Experience Feedback

Jan 03, 2024

Pretty simple layout. It popped up while I was on another site which made it pretty seamless.

very happy

Site Experience Feedback

Jan 03, 2024

very good no problem

dylantodd7

Site Experience Feedback

Dec 31, 2023

Awesome