CompSource Reviews - 91 Reviews - 9.7/10
CompSource Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.7out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
6.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CompSource
Showing 21 - 40 of 91
swister
Site Experience Feedback
Sep 11, 2024
fast and sweet , enjoyed the experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ManuelRested
Site Experience Feedback
Sep 08, 2024
Wasn't able to use a credit card during checkout, needed to use paypal instead
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Mr. President
Site Experience Feedback
Sep 02, 2024
Pricing was the best I could find for the item I purchased, an inverter/charger for my RV camper. The SquareTrade additional warranty by Allstate offered is NOT an extended warranty, but runs concurrently with the manufacturer's warranty, and is therefor not a great value. That fact was not made clear in the online listing. It was difficult to get that clarification, dealing with an AI Bot on a holiday.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Satisfied customer
Site Experience Feedback
Sep 01, 2024
Good experience overall, easy transaction, will look forward to further Buisines with company.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
PVP
Post-Delivery Feedback
Aug 26, 2024
Shipment damaged in transport.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 04, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 10, 2024
Crying 😢
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
Emma
Site Experience Feedback
Jul 23, 2024
Everything was very easy. I typed in the item # & it came right up. When I checked out it gave me an option for an open box special so I bought both.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Emma
Post-Delivery Feedback
Aug 02, 2024
I found what I was looking for cheaper & in stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Brett Widmann
Post-Delivery Feedback
Jul 26, 2024
I was looking for a new Swissgear backpack and found it on this site at a better price than on the retailer's website or Amazon. I found them through Google and Bing searching the product and bought it through here. I was really impressed at the delivery time and that I could pay through Amazon. Some of the aspects of the website appear outdated, but the functionality and checkout process was smooth. I don't know when I'll need a backpack again but I want to look on this site for other deals for products I might need or want in the future. I only heard of the site through my search queries.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 16, 2024
More product images would've been nice. Website interface in general needs some improvement.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 26, 2024
The item description said that the mount weight is 12 lbs, but it turned out to be 23 lbs.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Diamond
Site Experience Feedback
Jul 16, 2024
Always nervous when dealing with new vendors. Hope it all goes well and can return visit.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 15, 2024
Arrived sooner than expected as I did not expect it to be FEDEXed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Evan
Site Experience Feedback
Jul 04, 2024
I am so glad about this purchase, and it will greatly help my work output. Will be a regular customer moving forward, than you so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
guy
Site Experience Feedback
Jul 03, 2024
fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tommy t
Site Experience Feedback
Jun 08, 2024
No complaints about this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tommy t
Post-Delivery Feedback
Jun 18, 2024
Item arrived on time and as described and works great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 07, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Borko
Post-Delivery Feedback
Jun 01, 2024
Perfect product super fast delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Great customer services
Site Experience Feedback
May 21, 2024
Excellent customer services could only improve the speed of delivery.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Great customer services
Post-Delivery Feedback
May 29, 2024
Great Customer Services
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
IT GUY
Site Experience Feedback
May 22, 2024
easy check out. easy to find what I was looking for, shipping was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Site Experience Feedback
May 22, 2024
I have been looking for a vendor that regularly stocks Tripp-Lite products at a competitive price. Initially came for the pricing. Will come back for the selection and ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
J
Post-Delivery Feedback
May 17, 2024
The prices are fair and the customer service is amazing the only downsides are the website not having pictures for all products, looking outdated, and the use of FedEx. There is UPS too but the cheapest option for me was FedEx and their tracking services and control over delivery is pretty bad from my experience.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »