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CompSource Reviews - 91 Reviews - 9.7/10

Dec 2, 2024
CompSource Inc. offers over 190,000 computer and software products at low prices, with overnight delivery. You can also find technical specs on computer and software products from over 1700 vendors.

CompSource Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.3 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%85%

Neutral

13%12%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

6.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for CompSource

Showing 1 - 20 of 91

CLaw

Site Experience Feedback

Dec 01, 2024

The website was a little clunky and I kept having to add things to my cart over and over as it was not saved. Pages about the availability of items did not work.

Noname

Post-Delivery Feedback

Nov 27, 2024

Company had hard to find product in stock and confirmed in stock by phone. Shipped same day and received on time. I just wish I could have gotten shipping info quicker. 24-48 hours notification when doing overnight left me guessing if order was shipped.

tutuivor

Site Experience Feedback

Nov 21, 2024

Это было просто ахуенно

Happy Customer

Site Experience Feedback

Nov 13, 2024

Side was good, tried the chat feature but didn't get a response so I ended up calling after waiting 10-15 minutes but the phone support was great

Online Shopper

Site Experience Feedback

Nov 13, 2024

return policy is bad

Boo Boo

Site Experience Feedback

Nov 12, 2024

The agent was very pleasant and very helpful.Made things easy to understand.

John

Site Experience Feedback

Nov 12, 2024

Excellent

Mrill19

Site Experience Feedback

Nov 07, 2024

Very good customer service. Thank you!

TommyG

Site Experience Feedback

Nov 06, 2024

All good.

sherrystoy

Site Experience Feedback

Nov 04, 2024

Thank you very nice

Ethan

Site Experience Feedback

Nov 03, 2024

best prices ever, i got a server for $14

Rasilient

Site Experience Feedback

Oct 29, 2024

Good service

RHoyt

Post-Delivery Feedback

Oct 28, 2024

"In the box" on the merchant's, as well as on the product's websites, stated that there was a stylus included with the Chromebook, but none came with the product. When I brought this up to the merchaant, I was told that they could not supply just the stylus, instead I would have to return the Chromebook and ask for a replacement Chromebook. In addition, when I first went online to order the product, my credit card was approved, then the merchant sent an email saying it was declined. The credit card company said it had no communication from that merchant, and that my card showed no declines. I contacted the merchant and they put the card through again and said it was approved; then the accounting department phoned me to say that the address didn't match the address on my account. So, after this third contact, they finally shipped the order--when received, that's when I discovered that the stylus was missing. The shipment arrived several days before promised, and the price for the Chromebook was slightly less than from other merchants, but considering the problem ordering, and the missing stylus, I would not do business with CompSource again, nor would I recommend them to anyone else.

Brian

Site Experience Feedback

Oct 16, 2024

Was a little confused on the checkout did not have a go to my cart option

Payt

Site Experience Feedback

Oct 21, 2024

Bad is the navigation of the website, a little confusing as website feel outdated.

Wes

Site Experience Feedback

Oct 09, 2024

great


Post-Delivery Feedback

Oct 16, 2024

Great service!

PressurePrints

Site Experience Feedback

Oct 01, 2024

I don't like how the taxes changed from its initial $157.01 to $180.83

Hollyberry

Site Experience Feedback

Sep 20, 2024

Site is easy to navigate and seems safe when checking out.

Online Shopper

Site Experience Feedback

Sep 16, 2024

the biggest issue is that they do not put all product information. For example I needed a glossy printer I had tocall to make sure the one I purchased is the one that was glossy. otherwise great place.

Jb

Site Experience Feedback

Sep 12, 2024

Loved it great customer service