CompSource Reviews - 91 Reviews - 9.7/10
CompSource Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.7out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
6.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CompSource
Showing 1 - 20 of 91
CLaw
Site Experience Feedback
Dec 01, 2024
The website was a little clunky and I kept having to add things to my cart over and over as it was not saved. Pages about the availability of items did not work.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Noname
Post-Delivery Feedback
Nov 27, 2024
Company had hard to find product in stock and confirmed in stock by phone. Shipped same day and received on time. I just wish I could have gotten shipping info quicker. 24-48 hours notification when doing overnight left me guessing if order was shipped.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
tutuivor
Site Experience Feedback
Nov 21, 2024
Это было просто ахуенно
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Site Experience Feedback
Nov 13, 2024
Side was good, tried the chat feature but didn't get a response so I ended up calling after waiting 10-15 minutes but the phone support was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
return policy is bad
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Boo Boo
Site Experience Feedback
Nov 12, 2024
The agent was very pleasant and very helpful.Made things easy to understand.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 12, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrill19
Site Experience Feedback
Nov 07, 2024
Very good customer service. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TommyG
Site Experience Feedback
Nov 06, 2024
All good.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
sherrystoy
Site Experience Feedback
Nov 04, 2024
Thank you very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ethan
Site Experience Feedback
Nov 03, 2024
best prices ever, i got a server for $14
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rasilient
Site Experience Feedback
Oct 29, 2024
Good service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
RHoyt
Post-Delivery Feedback
Oct 28, 2024
"In the box" on the merchant's, as well as on the product's websites, stated that there was a stylus included with the Chromebook, but none came with the product. When I brought this up to the merchaant, I was told that they could not supply just the stylus, instead I would have to return the Chromebook and ask for a replacement Chromebook. In addition, when I first went online to order the product, my credit card was approved, then the merchant sent an email saying it was declined. The credit card company said it had no communication from that merchant, and that my card showed no declines. I contacted the merchant and they put the card through again and said it was approved; then the accounting department phoned me to say that the address didn't match the address on my account. So, after this third contact, they finally shipped the order--when received, that's when I discovered that the stylus was missing. The shipment arrived several days before promised, and the price for the Chromebook was slightly less than from other merchants, but considering the problem ordering, and the missing stylus, I would not do business with CompSource again, nor would I recommend them to anyone else.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Brian
Site Experience Feedback
Oct 16, 2024
Was a little confused on the checkout did not have a go to my cart option
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Payt
Site Experience Feedback
Oct 21, 2024
Bad is the navigation of the website, a little confusing as website feel outdated.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Wes
Site Experience Feedback
Oct 09, 2024
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Wes
Post-Delivery Feedback
Oct 16, 2024
Great service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
PressurePrints
Site Experience Feedback
Oct 01, 2024
I don't like how the taxes changed from its initial $157.01 to $180.83
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hollyberry
Site Experience Feedback
Sep 20, 2024
Site is easy to navigate and seems safe when checking out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 16, 2024
the biggest issue is that they do not put all product information. For example I needed a glossy printer I had tocall to make sure the one I purchased is the one that was glossy. otherwise great place.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jb
Site Experience Feedback
Sep 12, 2024
Loved it great customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »