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CompSource Reviews - 91 Reviews - 9.7/10

Dec 2, 2024
CompSource Inc. offers over 190,000 computer and software products at low prices, with overnight delivery. You can also find technical specs on computer and software products from over 1700 vendors.

CompSource Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.3 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%85%

Neutral

13%12%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

6.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for CompSource

Showing 81 - 91 of 91

dmt400

Site Experience Feedback

Dec 28, 2023

Checkout was easy. Will update on when i receive my purchase.

Dangynot

Site Experience Feedback

Dec 28, 2023

Good pricing, and checkout experience overall. I didn't spend too much time browsing on your website as I had found the link to the item i purchased directly from google. Additionally, (as a UX architect/strategist by occupation) my two pennies regarding the UX of your website is that it could use some help, better yet rethinking. Seems like you guys have a ton of products - which is great but from inital glance, i personally was hesitant to browse as I didn't want to go down any rabbit holes and overall it seemed a bit overwhelming. UI could use a little facelift/update to be on trend with best practices. My suggestion would be to work with some ppl like myself, (UX strategist/architect) who can work with your leadership AND your top customers to reimagine a new web experience perhaps? Getting feedback/involving customers and gaining a deep understanding how they navigate your website to find things and place orders is invaluable. Maybe repeat buyers might have a different experience than that of someone like myself who's never been on your site or purchased from you. Prototype and test with your top customers and keep them along for the ride as they'll be your early adopters if you plan to move forward. Seems like you guys have a lot of great stuff and from my personal purchase, that's the best price i've found. It'd be ashame if navigating the website was too much of a hassle and/or clickthrough rates had too many friction points for customers to be exposed to other additional products/upsells. ps- i'm on a long lunch break before my next meeting so other than making a $2400 purchase for a new wide format epson printer, consider the advice $free.99. If you're interested in hearing more feedback and/or possibly interested in exploring the above mentioned, find me on linkedin (https://www.linkedin.com/in/dangynot/), I can schedule a touch base with either myself or someone on my team at LTIMindtree. We've got you covered end to end and can walk you through some of our work and discuss ROI. Here's my company's site www.LTIMIndtree.com

KWR511

Site Experience Feedback

Dec 28, 2023

The website is easy to navigate, and it even shows you how many of the item is in stock with an estimated delivery date.

Online Shopper

Post-Delivery Feedback

Dec 20, 2023

Great Price

IT Tech

Site Experience Feedback

Dec 18, 2023

Overall experience was fine, with one exception. I beleive the information I had gotten said free shipping over $100.00; but I did not receive it.

Q

Site Experience Feedback

Dec 14, 2023

Prices were good. Shipping was high, but still a little cheaper than the other guys. Didn’t really care for “ additional lift gate charges may apply” I don’t like gray area

Boaz

Site Experience Feedback

Dec 14, 2023

Finding product and purchase procedure were both smooth. Very good experience.

Chaitanya

Post-Delivery Feedback

Dec 10, 2023

great deal.

anil

Post-Delivery Feedback

Dec 08, 2023

Excellent

Tbirdman

Site Experience Feedback

Dec 05, 2023

I called and talked to a gentleman in Ohio? He was very helpful.

Online Shopper

Site Experience Feedback

Nov 26, 2023

great