CompSource Reviews - 91 Reviews - 9.7/10
CompSource Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.7out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 13% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
6.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for CompSource
Showing 81 - 91 of 91
dmt400
Site Experience Feedback
Dec 28, 2023
Checkout was easy. Will update on when i receive my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dangynot
Site Experience Feedback
Dec 28, 2023
Good pricing, and checkout experience overall. I didn't spend too much time browsing on your website as I had found the link to the item i purchased directly from google. Additionally, (as a UX architect/strategist by occupation) my two pennies regarding the UX of your website is that it could use some help, better yet rethinking. Seems like you guys have a ton of products - which is great but from inital glance, i personally was hesitant to browse as I didn't want to go down any rabbit holes and overall it seemed a bit overwhelming. UI could use a little facelift/update to be on trend with best practices. My suggestion would be to work with some ppl like myself, (UX strategist/architect) who can work with your leadership AND your top customers to reimagine a new web experience perhaps? Getting feedback/involving customers and gaining a deep understanding how they navigate your website to find things and place orders is invaluable. Maybe repeat buyers might have a different experience than that of someone like myself who's never been on your site or purchased from you. Prototype and test with your top customers and keep them along for the ride as they'll be your early adopters if you plan to move forward. Seems like you guys have a lot of great stuff and from my personal purchase, that's the best price i've found. It'd be ashame if navigating the website was too much of a hassle and/or clickthrough rates had too many friction points for customers to be exposed to other additional products/upsells. ps- i'm on a long lunch break before my next meeting so other than making a $2400 purchase for a new wide format epson printer, consider the advice $free.99. If you're interested in hearing more feedback and/or possibly interested in exploring the above mentioned, find me on linkedin (https://www.linkedin.com/in/dangynot/), I can schedule a touch base with either myself or someone on my team at LTIMindtree. We've got you covered end to end and can walk you through some of our work and discuss ROI. Here's my company's site www.LTIMIndtree.com
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
KWR511
Site Experience Feedback
Dec 28, 2023
The website is easy to navigate, and it even shows you how many of the item is in stock with an estimated delivery date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 20, 2023
Great Price
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
IT Tech
Site Experience Feedback
Dec 18, 2023
Overall experience was fine, with one exception. I beleive the information I had gotten said free shipping over $100.00; but I did not receive it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Q
Site Experience Feedback
Dec 14, 2023
Prices were good. Shipping was high, but still a little cheaper than the other guys. Didn’t really care for “ additional lift gate charges may apply” I don’t like gray area
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boaz
Site Experience Feedback
Dec 14, 2023
Finding product and purchase procedure were both smooth. Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chaitanya
Post-Delivery Feedback
Dec 10, 2023
great deal.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
anil
Post-Delivery Feedback
Dec 08, 2023
Excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tbirdman
Site Experience Feedback
Dec 05, 2023
I called and talked to a gentleman in Ohio? He was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2023
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »