Clinique Reviews - 71,624 Review - 9.3/10
2014
Winner
Circle of
Excellence
13 years
Clinique Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Clinique
Showing 541 - 560 of 71,624
Sweetie
Site Experience Feedback
Nov 27, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
roro
Site Experience Feedback
Nov 27, 2024
Easy to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
girl
Site Experience Feedback
Nov 27, 2024
hard to find the type of lipstick i like finally found but not readily available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
Webside wasn't as slow as usual
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Lakehouse
Site Experience Feedback
Nov 27, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MD
Site Experience Feedback
Nov 27, 2024
Overall a very positive experience and appreciated not having to input the code promotional code to get further discounts. The bonuses were automatically added to my cart when I reached the certain dollar amount which was all appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moohay
Site Experience Feedback
Nov 27, 2024
It was decent. No issue, sometimes it did glitch from adding to cart to returning to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KH
Site Experience Feedback
Nov 27, 2024
It was very easy to use and find what I needed!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Stilts
Site Experience Feedback
Nov 27, 2024
The website is very clear as far as explaining the products . Navigating the checkout is simple .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Site Experience Feedback
Nov 27, 2024
Not sure if the gift I purchased comes with a makeup bag because it did not specify or list the makeup bag but it was in all the pictures showing the set. Also, wish the set had given the choice of black or brown eye liner and mascara.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
hey
Site Experience Feedback
Nov 27, 2024
just ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joy
Site Experience Feedback
Nov 27, 2024
Payment was challenging
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JAC
Site Experience Feedback
Nov 27, 2024
I have been using Clinique products since my wedding day and that was 47 years ago!!! I had difficulty checking out on my IPad, so I had to use my phone for some reason…???
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AGA
Site Experience Feedback
Nov 27, 2024
Beautiful website and great products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
Have been using Clinque products for over 50 years.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Crikkit
Site Experience Feedback
Nov 27, 2024
App was easy to use. I quickly found my sister‘s super powder, matte cream with the black Friday discount and special Offer. She wanted A compact for now and one for Christmas. So yay.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
I have used Clinique since I was in high school... i had very senstive skin. Almost 50 years later I still use it every single day. I use the EXACT same eye liner I used back in college.. back when you would use the pencil sharpener and love the way it goes on despite the new ones that do not last at all but it is down to a nub so ... no choice but to try the news ones again.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
I love Clinique. I appreciate the sales and free gift with lufchasd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindsey
Site Experience Feedback
Nov 27, 2024
I clicked on an add from Facebook. I normally buy Clinique products in the store but I saw a good deal on the moisturizer I like with a free gift. The site was easy to use. I had no problems. I was happy with the experience.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Patti
Site Experience Feedback
Nov 27, 2024
Everything was good today sometimes I have trouble with website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »