Clinique Reviews - 71,624 Review - 9.3/10
2014
Winner
Circle of
Excellence
13 years
Clinique Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Clinique
Showing 521 - 540 of 71,624
Emma
Site Experience Feedback
Nov 27, 2024
I enjoyed the simple layout of the website that made it easy to navigate. I also liked that the website clearly stated the price of the product before and after the discount so I could see how much I was saving.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
DK
Site Experience Feedback
Nov 27, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vidya
Site Experience Feedback
Nov 27, 2024
It was awesome. I also like to participate in new product launching and testing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Site Experience Feedback
Nov 27, 2024
A little pricey, discount offers do not apply to a lot of the products
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 27, 2024
Very easy experience! I usually shop at Sephora but they no longer carry the Clinique makeup I use so I came here. It was super easy and I got a better deal. I love that you made the promos so easy to use. I planned to buy 1 thing but instead quickly increased to 4 of my item
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nancy
Site Experience Feedback
Nov 27, 2024
I love Clinique products. Have been using them for years. Great for my skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LAL
Site Experience Feedback
Nov 27, 2024
Very simple and straightforward
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
It was easy to browse the site, and found the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JHH
Site Experience Feedback
Nov 27, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crissy
Site Experience Feedback
Nov 27, 2024
It was fine. I just did not know that the black Friday sale didn’t apply to certain things.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
sd
Site Experience Feedback
Nov 27, 2024
I was a little difficult at first because I had to change my password. your site would not take my old one.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
Easy to find products and good discounts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
jennMidLifeVibes
Site Experience Feedback
Nov 27, 2024
easy to navigate site and straightforward shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Nov 27, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 27, 2024
I enjoyed using the website It gave clear images and details about the product plus a good savings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
It was a smooth buying experiment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nina
Site Experience Feedback
Nov 27, 2024
A product advertised as free with a $100+ purchase was not free when added to the cart.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Coralreefer4201
Site Experience Feedback
Nov 27, 2024
Had to use the website because the app doesnt work. I have a galaxy s22 ultra if that helps, im not sure if every phone has the problem. I can download it but i cant sign in or make an account, so i cant view the products on the app.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lll
Site Experience Feedback
Nov 27, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »