Clinique Reviews - 72,242 Review - 9.3/10
2014
Winner
Circle of
Excellence
13 years
Clinique Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Clinique
Showing 41 - 60 of 72,242
non
Site Experience Feedback
Nov 26, 2024
It was easy, user friendly, fast.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Blossoms
Site Experience Feedback
Nov 26, 2024
Showed me sales and discounted items so I liked that
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nonna
Site Experience Feedback
Nov 26, 2024
It’s a bit tricky to edit info on a credit card. I had to mark “use a different card” just so I could put in the new expiration date, which, by the way, always change with a renewal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherri
Site Experience Feedback
Nov 26, 2024
This is wonderful. This is the only way to shop Clinique. The only makeup that goes on my face from now on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maya
Site Experience Feedback
Nov 26, 2024
No problem navigating the web page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amykmd
Site Experience Feedback
Nov 26, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 26, 2024
overall good experience. wish there was a discount on all the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cat
Site Experience Feedback
Nov 26, 2024
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ale
Site Experience Feedback
Nov 26, 2024
really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rita
Site Experience Feedback
Nov 26, 2024
Great products and service as always
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Yan
Site Experience Feedback
Nov 26, 2024
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
NewlyClinique
Site Experience Feedback
Nov 26, 2024
I have been trying to make this purchase for over a week. First like ten times via the https://www.aadvantageeshopping.com website and then via https://shopping.mileageplus.com website. I finally figured out that I could not do this via Google Chrome and switched to Safari to make the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Heidi
Site Experience Feedback
Nov 26, 2024
Easy to shop and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ElisaW
Site Experience Feedback
Nov 26, 2024
I easily found the products I needed and the information I wanted on new items. The reviews I wanted to read for the products were also easy to find. Checkout was quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheri
Site Experience Feedback
Nov 26, 2024
Love Black Honey and so glad to see it in so many new products. I wish some of the color details were easier to understand like brow shaper - if your hair is X color, choose this brow shaper color or even just more of the powder smears like you show with eyeshadow or blush
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
clog
Site Experience Feedback
Nov 26, 2024
I love the discounts because I only use Clinique products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mappy
Site Experience Feedback
Nov 26, 2024
This is my first online order with Clinique. So far so good. I hope I receive the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Suzanne
Site Experience Feedback
Nov 26, 2024
everything was good and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Nov 26, 2024
I find using the search button or selecting the skin care problem the easiest way to find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sally
Site Experience Feedback
Nov 26, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »