Clinique Reviews - 71,624 Review - 9.3/10
2014
Winner
Circle of
Excellence
13 years
Clinique Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Clinique
Showing 341 - 360 of 71,624
Veena
Site Experience Feedback
Nov 27, 2024
It was very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Florida
Site Experience Feedback
Nov 27, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bee
Site Experience Feedback
Nov 27, 2024
Clinique has great products. The website is easy to navigate. They are also advertising great specials for the holidays. Now is a great time to purchase some stocking stuffers!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No thank you
Site Experience Feedback
Nov 27, 2024
Good experience with Clinique, a quality company with beautiful products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 27, 2024
Easy to find what you need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TammyS
Site Experience Feedback
Nov 27, 2024
This is the best sale I’ve seen so far on a lotion that I love.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nellie
Site Experience Feedback
Nov 27, 2024
I usually buy at this time of year
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nancy
Site Experience Feedback
Nov 27, 2024
The website is fine and works well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tbsswt
Site Experience Feedback
Nov 27, 2024
No complaints. Easy to use. Code was auto applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AAA
Site Experience Feedback
Nov 27, 2024
this is my 1st purchase. hope forthe best.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
T
Site Experience Feedback
Nov 27, 2024
I have never had any problems with an online order. Always happy with the items I receive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joy
Site Experience Feedback
Nov 27, 2024
Great sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
It does not want to let you checkout..
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rams
Site Experience Feedback
Nov 27, 2024
had an easy experience, but apple pay was not working
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Staci
Site Experience Feedback
Nov 27, 2024
I was happy with how quickly I was able to sign in, check out, see my points, etc. and that the promotional discount was automatically applied to my order for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Nov 27, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen B
Site Experience Feedback
Nov 27, 2024
The website was easy to search and navigate, found products at a great deal for Black Friday, easy to check-out, free shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ace
Site Experience Feedback
Nov 27, 2024
Good experience, slower than I’d like but that probably due to high traffic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Makeup
Site Experience Feedback
Nov 27, 2024
Check-out was confusing
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Ro
Site Experience Feedback
Nov 27, 2024
The website is difficult to use. Especially when changing my order before checking out.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »