Clinique Reviews - 70,626 Review - 9.3/10
2014
Winner
Circle of
Excellence
13 years
Clinique Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Clinique
Showing 201 - 220 of 70,626
Kelly
Site Experience Feedback
Nov 26, 2024
It was easy to navigate back and forth between sales and offers for bargain hunting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bee
Site Experience Feedback
Nov 26, 2024
I got my favorite Clinique products at a small discount and with free shipping but was disappointed that I could not get the free gift set or samples. The kit of favorite Clinique products was the main reason I was ordering. I think for a Black Friday deal, I should have got the reward, too.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mayberry
Site Experience Feedback
Nov 26, 2024
Very easy to order and pay. Great offer!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
cmo
Site Experience Feedback
Nov 26, 2024
It was a Black Friday discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zoe
Site Experience Feedback
Nov 26, 2024
Very easy
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenni Luna
Site Experience Feedback
Nov 26, 2024
It was amazing, accessible, efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray D.
Site Experience Feedback
Nov 26, 2024
Super easy experience. I do wish there were more options for Mens products though. Clinique seems to be the only products that my skin can use for positive Results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
Easy to use and great Black Friday sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hiro
Site Experience Feedback
Nov 26, 2024
Very user freindly and easy to find and shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
website kept spinning - took a long time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KG
Site Experience Feedback
Nov 26, 2024
The site is clunky at times, scrolling through product images it jumps around a lot. Lao when signing in it always goes to “update” personal info, which isn’t necessary every time I log in.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ana pau
Site Experience Feedback
Nov 26, 2024
i loved the discounts and variety they have online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anne
Site Experience Feedback
Nov 26, 2024
Me and my girls loved it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KM
Site Experience Feedback
Nov 26, 2024
Checkout was not connected to my Shopify which I like to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Myself
Site Experience Feedback
Nov 26, 2024
It was slow to load but otherwise good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
viki
Site Experience Feedback
Nov 26, 2024
none
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ava
Site Experience Feedback
Nov 26, 2024
Very straight forward, sleek design
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
PS
Site Experience Feedback
Nov 26, 2024
The site worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eric
Site Experience Feedback
Nov 26, 2024
I think over all the purchase is easy and good, but the site should be updated, it is to slow and takes huge RAM on my laptop which makes me want to close this tap. I also want to be able to use Paypal on this site and if you could have a combo set for day/ night use that would be better, and also special discount for those combo.
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
Lottame
Site Experience Feedback
Nov 26, 2024
Always appreciate Clinique products and have used for decades! Very happy with the 30% off sitewide Black Friday special! Fantastic! Thank you Clinique for fabulous products!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »