Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 981 - 1000 of 26,812
Logan
Site Experience Feedback
Nov 19, 2024
Easy to use website. Always find what I’m looking for and more!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Malia Rose
Site Experience Feedback
Nov 19, 2024
Excellent, love this website store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alexis
Site Experience Feedback
Nov 19, 2024
I browsed sales after searching for the specific item I was after; which I found quickly and easily. I took advantage of some of the amazingly priced closeouts as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
DK
Site Experience Feedback
Nov 19, 2024
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Sam
Site Experience Feedback
Nov 19, 2024
I make a couple orders from here a year. Chicks is my go to for ordering tack. I know the site well, and fortunately, it doesn’t seem to be changing all the time. Products seem to be priced fairly and marketed accurately.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Blackbean
Site Experience Feedback
Nov 19, 2024
Overall good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Timothy
Site Experience Feedback
Nov 19, 2024
Experience was smooth. Website is well laid out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tami tha
Site Experience Feedback
Nov 19, 2024
I always have a very satisfactory experience shopping Chick’s Saddledy! Never a disappointment.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Taylor
Site Experience Feedback
Nov 19, 2024
I really liked it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lulu
Site Experience Feedback
Nov 19, 2024
Clearance items
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy T
Site Experience Feedback
Nov 19, 2024
Great product and service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
weena
Site Experience Feedback
Nov 19, 2024
use chicks all the time for my 4 horses! love their products. wish there were coupons that are valid to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Expensive ahipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hersheysmother
Site Experience Feedback
Nov 19, 2024
I was able to easily find what I needed and was pleased with the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rachel
Site Experience Feedback
Nov 19, 2024
I found just what I needed for a great price. Looking forward to it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJRugby
Site Experience Feedback
Nov 19, 2024
You had 4 different shipping options, yet all all said 2-7 working days.This makes it hard to choose a faster shipment process. I do not want to waste money and get it in 7 days - no matter which option I pick. I need my shipment by the 30th, today is the 19th.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Breedingthebest
Site Experience Feedback
Nov 19, 2024
I originally went to the site for a horse blanket, and upon checkout was offered a discount on replacement blanket straps. I would have ordered 5 pair at the discounted price ($1.00 off) but it deleted the offer once I put in a different qty. I thought that odd and had to go back and ultimately only bought one set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucky Lady
Site Experience Feedback
Nov 19, 2024
Never had a problem
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Alison E
Site Experience Feedback
Nov 19, 2024
I don't have a lot of time to hang out shopping online, I come to chicks because it's quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Onyx
Site Experience Feedback
Nov 19, 2024
Never had a problem with my order but wish shipping was quicker
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »