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Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10

Nov 28, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 921 - 940 of 26,812

YayLindsey

Site Experience Feedback

Nov 20, 2024

Always a reliable source to get the items I need!

cbaby

Site Experience Feedback

Nov 20, 2024

it was great

Judy

Site Experience Feedback

Nov 20, 2024

Website is a bit slow but that could be to holiday shopping

Kc8222

Site Experience Feedback

Nov 20, 2024

Love chicks website! Always have what I need at a great price !

LAN

Site Experience Feedback

Nov 20, 2024

The website was easy to navigate and it was easy to find alternatives to items that were out of stock.

Ruthie

Site Experience Feedback

Nov 20, 2024

Goodm

Bo

Site Experience Feedback

Nov 20, 2024

Website was easy to use

Flash

Site Experience Feedback

Nov 20, 2024

Fine

TJR

Site Experience Feedback

Nov 20, 2024

I had a good experience with Chicks.

HorseMom

Site Experience Feedback

Nov 20, 2024

Easy time find what I needed.

carol

Site Experience Feedback

Nov 20, 2024

chose chicks over amazon for the same product..amazon and chicks ended up being the same price with chicks shipping but that is okay. just hope i can get it as fast as amazon promised. thank you so much!!!

Cindy

Site Experience Feedback

Nov 20, 2024

Not happy that you sent a discount code but it doesn't work. Not happy at all.

Online Shopper

Site Experience Feedback

Nov 20, 2024

I was very pleased with product options and website navigation

Dee

Site Experience Feedback

Nov 20, 2024

Good experience

Angie

Site Experience Feedback

Nov 20, 2024

Good

Tyler

Site Experience Feedback

Nov 20, 2024

Every item I was looking for was available- the site was very easy to use

TC

Site Experience Feedback

Nov 10, 2024

Very easy to browse website. And good product for a great deal!!


Post-Delivery Feedback

Nov 20, 2024

Very quick and reasonably priced products!

Shel

Site Experience Feedback

Nov 20, 2024

Found everything I needed at a great price.

South Texas Cowboy

Site Experience Feedback

Nov 20, 2024

As always good to do bussiness with Chick's.

Libby

Site Experience Feedback

Nov 20, 2024

Best place for all your horse needs!