Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 881 - 900 of 26,812
WenCra
Site Experience Feedback
Nov 21, 2024
There was no clear indication about when to expect the order to arrive aside from extrapolating from the shipping method selected. I am pleased with the pricing. This offered a better cost than anywhere else.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Stacy
Site Experience Feedback
Nov 20, 2024
It was easy to navigate and checkout was simple, however, with spending $250 I was shocked to have to pay for shipping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Long survey
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CCM
Site Experience Feedback
Nov 20, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wendy
Site Experience Feedback
Nov 20, 2024
great gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sarah
Site Experience Feedback
Nov 20, 2024
The price point is unmatched! I love the selection of products and how easy it was to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SH
Site Experience Feedback
Nov 20, 2024
Everything is easy to navigate on the website. Pricing is always great. Selection is awesome! During check out, some of the items didn't say what size so I went back and added to my cart. The second time they were added it showed the size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sunwood
Site Experience Feedback
Nov 20, 2024
Enjoyed it, didn’t like that colors shown on the pics were not even listed in the options.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Betsy
Site Experience Feedback
Nov 20, 2024
Great but thought shipping was a little to high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Oakwood
Site Experience Feedback
Nov 20, 2024
This experience has been great for me! I was able to find exactly what I needed to complete my order and the prices were more my budget than those from other companies. I defiantly will use Chick's again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CW
Site Experience Feedback
Nov 20, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Nov 20, 2024
I was trying to access my account but forgot my password so I requested the link to reset it and every time I tried to reset it. It said the link has expired. That was very frustrating so I just ended up signing in as a guest.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
I love all the choices. I love the prices very appealing the website. I enjoyed my visit today I will be buying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cathy
Site Experience Feedback
Nov 20, 2024
Have never had a bad experience with Chick's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anita
Site Experience Feedback
Nov 20, 2024
I found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sophia
Site Experience Feedback
Nov 20, 2024
Shopping on the website was easy and they have a large selection I'm still waiting on my items should be here in the next few days.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Emily
Site Experience Feedback
Nov 20, 2024
Chick's was super easy to navigate and find what I was looking for! I have been putting off purchasing blankets until I could find what I was looking for and today I got the email about their Black Friday sale. Chick's has always been reasonably priced but even more so with the sale! I was able to get two blankets, one extra fill liner, and shipping all for $200. The availability of the products in all sorts of fills, durability, patterns, sizes, etc is exceptional. I definitely will be purchasing again for fly boots and fly sheets come spring!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jai
Site Experience Feedback
Nov 20, 2024
was looking for a helmet for a student and ended up finding one for myself on sale. I lost mine in a fire a few months ago so was happy to find one before getting on the horse again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rb
Site Experience Feedback
Nov 20, 2024
Website was easy to use and I especially like the search bar it actually works so I was able to find most of what I needed.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »