Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 861 - 880 of 26,812
Meatball Pony
Site Experience Feedback
Nov 21, 2024
Very easy to navigate. Found a better option than what I had originally searched for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
callmerosie98
Site Experience Feedback
Nov 21, 2024
it’s amazing great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bry
Site Experience Feedback
Nov 21, 2024
I love ordering from chicks, always a great experience and great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kennedy B
Site Experience Feedback
Nov 21, 2024
Had to compromise due to not finding the specific product. Overall good experience, and user friendly website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sally
Post-Delivery Feedback
Nov 21, 2024
Good merchandise, great price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ansley
Site Experience Feedback
Nov 21, 2024
Site is usually very good. Was able to find items at a reasonable price. Shipping cost was higher than I expected but not unusual given the size of the items I ordered.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
bb
Site Experience Feedback
Nov 21, 2024
I had a very good interaction!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse lady
Site Experience Feedback
Nov 21, 2024
Absolutely love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
emily
Site Experience Feedback
Nov 21, 2024
Yall have great deals right now for winter horse blankets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jay
Site Experience Feedback
Nov 21, 2024
very good no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gilbert
Site Experience Feedback
Nov 21, 2024
Great prices, service and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggie
Post-Delivery Feedback
Nov 21, 2024
These were Christmas presents so I haven’t opened yet. Had to be contacted by customer service because of some information not being transferred over to my cart from the wishlist. Customer service agent was extremely helpful & nice.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chiccccccc
Site Experience Feedback
Nov 21, 2024
Quick and easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Post-Delivery Feedback
Nov 21, 2024
Really easy to maneuver through the page, great prices and great products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ally
Site Experience Feedback
Nov 21, 2024
Easy to find stuff and great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keebs
Site Experience Feedback
Nov 21, 2024
Easy to order and thankful the product was available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
McK
Site Experience Feedback
Nov 21, 2024
PayPal would not link up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ziggy’s mom
Site Experience Feedback
Nov 21, 2024
Very user friendly and easy to find what you’re looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cmk
Site Experience Feedback
Nov 21, 2024
Found exactly what I was looking for, at a decent price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »