Home > Pet Supplies > Chick's Discount Saddlery

Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10

Nov 28, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 821 - 840 of 26,812

Roni

Site Experience Feedback

Nov 21, 2024

I had to call the store first and the girl was very nice and helpful.. then I went online to make my purchase

Silly panda

Site Experience Feedback

Nov 21, 2024

It was a good experience

Online Shopper

Site Experience Feedback

Nov 21, 2024

First time and loved this site. Definitely will be looking again.

Online Shopper

Site Experience Feedback

Nov 21, 2024

it was good

Sissy

Site Experience Feedback

Nov 21, 2024

Easy to find items that were fairly priced.

Sam

Site Experience Feedback

Nov 21, 2024

I found what I needed easily and fast and everything looks to be great for the price!

Online Shopper

Site Experience Feedback

Nov 21, 2024

It would be nice to see the full total of the order with shipping included, not just the price of the items I ordered

Angelique

Site Experience Feedback

Nov 21, 2024

Good

Jazz

Site Experience Feedback

Nov 21, 2024

Everything worked great!

Online Shopper

Site Experience Feedback

Nov 21, 2024

More pictures and information of products. Include reviews

SuzieQ

Site Experience Feedback

Nov 21, 2024

Website is easy, descriptions are accurate and pricing is great! I recommend Chick's!

Bella

Site Experience Feedback

Nov 21, 2024

Good experience and went well.

Bandit

Site Experience Feedback

Nov 21, 2024

Chick’s had a great selection of youth saddles that I was looking for my daughters.

Cash

Site Experience Feedback

Nov 21, 2024

Got exactly what I wanted.

Jay

Site Experience Feedback

Nov 21, 2024

I am perfectly happy with my purchase. I just hope it is a good size and not oversized for my horse.

Team Rice

Site Experience Feedback

Nov 21, 2024

never have a problem with your sight

Dolores

Site Experience Feedback

Nov 21, 2024

Good

I heart horses

Site Experience Feedback

Nov 21, 2024

I am a horse lover and am thrilled to have found your site with so many horse related items. The products I have received are high quality. Thanks.

Mombo

Site Experience Feedback

Nov 21, 2024

Very easy to navigate

Gav

Site Experience Feedback

Nov 21, 2024

I have always shopped at Chick’s. I enjoyed walking around the store at Quarter Horse Congress. I have always scrolled online and they always have the best products and the best deals.