Chick's Discount Saddlery Reviews - 26,812 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 801 - 820 of 26,812
Online Shopper
Site Experience Feedback
Nov 21, 2024
Great shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 21, 2024
We love ordering all thing from here. Never disappointed with winter blankets or fly masks. I always check here first
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Found what i wanted, wished some of the prints came in different sizes but oh well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Website is a little frustrating because when you click back you have to start over. Also the amount that I spent on my first purchase I thought it was going to be free shipping.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Olivia
Site Experience Feedback
Nov 21, 2024
Good, easy shopping, hoping for good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ruby
Site Experience Feedback
Nov 21, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dewey
Site Experience Feedback
Nov 21, 2024
It was very easy and simple to shoo and check out
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
SES
Site Experience Feedback
Nov 21, 2024
Great website, easy to navigate; fantastic price on a needed item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Nov 21, 2024
No problems very satisfied ease of placing order was great!!! Also great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Appy mom
Site Experience Feedback
Nov 21, 2024
Easy to navigate. Great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonnie
Site Experience Feedback
Nov 21, 2024
I thought Chick's wouldn't have what I was looking for, but they did and it was a lovely surprise to find it on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Nov 21, 2024
I liked all the variety
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MotherMary
Site Experience Feedback
Nov 21, 2024
It was easy to find what I was looking for, sizes are a tad unclear, and awaiting delivery before I can speak to quality.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
None
Site Experience Feedback
Nov 21, 2024
Na
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kit
Site Experience Feedback
Nov 21, 2024
I love the selection and quality of Chick’s products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rooster
Site Experience Feedback
Nov 21, 2024
Love the prices and quality you receive for the prices. Everything is easy to find and has good descriptions.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Kes
Site Experience Feedback
Nov 21, 2024
Difficult to get through all the extra clicks to confirm checkout and pay xx
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kk
Site Experience Feedback
Nov 21, 2024
Went well easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AK Ranch Horses
Site Experience Feedback
Nov 21, 2024
Found what I was after for my daughters pony
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jacksapplesshelby
Site Experience Feedback
Nov 21, 2024
I like the website, easy to navigate. Good deals and pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »