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Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10

Nov 27, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 421 - 440 of 26,902

Ally

Site Experience Feedback

Nov 23, 2024

It’s great I love ordering off of here and the products are great

Rocky

Site Experience Feedback

Nov 23, 2024

Great selection coupled with exceptional prices on every item.

Dak

Site Experience Feedback

Nov 23, 2024

My interaction with Chicks Saddlery was amazing. Once I paid for my items they sent a confirmation right away. I have bought from other places and they did not send conformation right away. I'm looking forward to using my products on my horses when they get here!! And the prices are amazing!! I would 10/10 buy from here again!!

Lainey

Site Experience Feedback

Nov 23, 2024

Easy to find what I was looking for. Buying a second horse blanket the first one is good quality for the price. Prices are better at chicks than other online retailers.

Jessi

Site Experience Feedback

Nov 23, 2024

Great

Lizzy

Site Experience Feedback

Nov 23, 2024

Very pleased

Online Shopper

Site Experience Feedback

Nov 23, 2024

Easy to use

Christina

Site Experience Feedback

Nov 23, 2024

I love everything! Good quality and lasts a long time

Abigail.Rhine

Site Experience Feedback

Nov 23, 2024

It was quick and easy for me. My dogs needed new winter coats before the temp drop next week and i found one for each of the four of them. Great prices too!

Ashley

Site Experience Feedback

Nov 23, 2024

No coupons

Shadow

Site Experience Feedback

Nov 23, 2024

I'm glad I found you guys.Everything I need for horses dogs and reasonably priced.

Kw

Site Experience Feedback

Nov 23, 2024

I love shopping with chick’s discount saddlery, I can get things at a good prices and sometimes can find what I need when I can’t any where else!

Meg

Site Experience Feedback

Nov 23, 2024

I always find what i am looking for at good prices and have recommended this site to my horse friends.

Ree ree

Site Experience Feedback

Nov 23, 2024

Interaction is great

Mandi

Site Experience Feedback

Nov 23, 2024

Great experience! Wish there was free shipping

Jenn

Site Experience Feedback

Nov 23, 2024

I love the selection offered on this site! It is the best place to shop for discounted horse supplies!

HorseMom

Site Experience Feedback

Nov 23, 2024

Changed email and did not remember password. Did not get response looking for password reset. Gave up

S2024

Site Experience Feedback

Nov 23, 2024

The interaction was good. I found everything that I was looking for and it was priced well.

lazygirl

Site Experience Feedback

Nov 23, 2024

minimal- this item popped up on a google search and it was exactly what I was looking for

Awesome

Site Experience Feedback

Nov 23, 2024

I have always had wonderful luck with chicks and always a good stock supply and easy check out