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Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10

Nov 27, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 401 - 420 of 26,902

CloudyRain

Post-Delivery Feedback

Nov 23, 2024

I've got nothing but great things to say about Chick's Discount Saddlery. Online ordering is a breeze and my product arrived on time. I'm very pleased with the quality and fit of the Rough Rider 200g full turnout blanket. It's a great value for the price point. So far our winter has been milder than I expected so I will be ordering a Rough Rider turnout sheet.

Alli G.

Site Experience Feedback

Nov 23, 2024

I had a great experience. No complaints, and I’ll certainly use this website again.

Elle

Site Experience Feedback

Nov 23, 2024

I'm very pleased in general with my order!

Lefty

Site Experience Feedback

Oct 16, 2024

was easy to find what I was looking for. Had good description and reviews of product.


Post-Delivery Feedback

Nov 23, 2024

Blankets are perfect it took a little longer than I expected for them to arrive.

Keri

Site Experience Feedback

Nov 23, 2024

Love chicks!! looking for our farm use and for fun and practical awards for our horse shows and end of the year awards for our saddle club.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Nice site.

catherine

Site Experience Feedback

Nov 23, 2024

it’s good

Jackie

Site Experience Feedback

Nov 23, 2024

Love this site and all of the selections. I can find everything we need in one site!

Online Shopper

Site Experience Feedback

Nov 23, 2024

Quick easy purchase and check out ! Love the prices. I hope jacket is as they described !!!!

Kay

Site Experience Feedback

Nov 23, 2024

I love to order from Chicks! Their products are always top notch!

sandy

Site Experience Feedback

Nov 23, 2024

website is easy to use wish you had a catalog

Cowgirl

Site Experience Feedback

Nov 23, 2024

Na

Rowan

Site Experience Feedback

Nov 23, 2024

I like Chicks very much but feal the free shipping over 50.00 should return. Sometimes id like to buy from you but it is cheaper to go to my local Tractor Supply. If I could get that I would order from you instead of Amazon Prime. I would rather give my money to the smaller businesses instead of them. Thank you for your time.

Online Shopper

Site Experience Feedback

Nov 23, 2024

I hate the shipping and handling

Abby E.

Site Experience Feedback

Nov 23, 2024

Shipping charges are way too much but prices are good.

KLG

Site Experience Feedback

Nov 23, 2024

Good, easy to navigate

Hlse

Site Experience Feedback

Nov 23, 2024

Easy to shop and check out

Stacee

Site Experience Feedback

Nov 23, 2024

Good

Reyna

Site Experience Feedback

Nov 12, 2024

Overall experiance was good, website was easy to navigate and I found the products for a great price. My coupons didn't work unfortunately when they were supposed to be valid but thats a pretty small issue, could have easily been my mistake.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Very good site. Easy to use.