Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 361 - 380 of 26,902
Star
Site Experience Feedback
Nov 24, 2024
Great discounts for Christmas gifts
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
MilLee
Site Experience Feedback
Nov 16, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
MilLee
Post-Delivery Feedback
Nov 24, 2024
All items A+++++++++
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IS Double
Site Experience Feedback
Nov 24, 2024
I had a great interaction with the website today. I had no problem finding anything I wanted or needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ashorama
Post-Delivery Feedback
Nov 24, 2024
Rain coat works great and is not too hot for warmer days. Purchase was easy and came fast. Price was really good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
knlgal77
Site Experience Feedback
Nov 24, 2024
Decent Prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sudsy Cowgirl Inc
Site Experience Feedback
Nov 24, 2024
Looking for replacement equipment for rescue draft horses that’s not bad quality but cheaper priced
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
OcalaMoff
Site Experience Feedback
Nov 24, 2024
Great price on the item. Hope the quality is just as great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IRWBARRELRACING
Site Experience Feedback
Nov 24, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hughes
Site Experience Feedback
Nov 24, 2024
All in all good. It would ne nice to select multiple items on my wishlist to move to the cart at the same time.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Fluffjr
Site Experience Feedback
Nov 08, 2024
So easy to shop here. Love the sales. Good quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fluffjr
Post-Delivery Feedback
Nov 24, 2024
It was so easy to order. Product quality spot on. Quick delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Firechaser
Site Experience Feedback
Nov 13, 2024
I found what I wanted and a couple of gifts besides. Love Chick’s
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Firechaser
Post-Delivery Feedback
Nov 24, 2024
I bought a great oilskin jacket, it was on sale and I didn’t have to pay an arm and a leg like the last one. While I was there I picked up a couple of horse girl Christmas presents for the barn girls. Always a good experience with chicks.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gurt
Site Experience Feedback
Nov 24, 2024
I love chicks saddlery but I do wish they would fix the shipping charges most places have free shipping on orders over $100. If that were the case I would order more often.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Nov 24, 2024
It was easy except I missed the total amount of purchase then this survey pop up. So I guess on the amount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Oma
Site Experience Feedback
Nov 24, 2024
My daughter referred me to you as I selected birthday gifts for my teen grandchildren. Your site did not disappoint! Found exactly what they need for FFA horse shows this next year.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
easy to navigate website and feel prices are appropriate for item purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KelliS
Site Experience Feedback
Nov 02, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
KelliS
Post-Delivery Feedback
Nov 24, 2024
Happy with what I received and overall experience. Don’t like how different colors of the same Item are different prices.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
JLL
Site Experience Feedback
Nov 24, 2024
I was able to locate most of what was needed. Easy check out process.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ella
Post-Delivery Feedback
Nov 24, 2024
The hay bags were not big enough to put a compact flake of hay in it. It should hae been wider.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: 2
- Full ratings for this review »
Cate
Site Experience Feedback
Nov 24, 2024
Easy purchase. You had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »