Home > Pet Supplies > Chick's Discount Saddlery

Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10

Nov 27, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 361 - 380 of 26,902

Star

Site Experience Feedback

Nov 24, 2024

Great discounts for Christmas gifts

MilLee

Site Experience Feedback

Nov 16, 2024

Great!


Post-Delivery Feedback

Nov 24, 2024

All items A+++++++++

Online Shopper

Site Experience Feedback

Nov 24, 2024

Nice

IS Double

Site Experience Feedback

Nov 24, 2024

I had a great interaction with the website today. I had no problem finding anything I wanted or needed.

Ashorama

Post-Delivery Feedback

Nov 24, 2024

Rain coat works great and is not too hot for warmer days. Purchase was easy and came fast. Price was really good.

knlgal77

Site Experience Feedback

Nov 24, 2024

Decent Prices

Sudsy Cowgirl Inc

Site Experience Feedback

Nov 24, 2024

Looking for replacement equipment for rescue draft horses that’s not bad quality but cheaper priced

OcalaMoff

Site Experience Feedback

Nov 24, 2024

Great price on the item. Hope the quality is just as great.

IRWBARRELRACING

Site Experience Feedback

Nov 24, 2024

Great experience!

Hughes

Site Experience Feedback

Nov 24, 2024

All in all good. It would ne nice to select multiple items on my wishlist to move to the cart at the same time.

Fluffjr

Site Experience Feedback

Nov 08, 2024

So easy to shop here. Love the sales. Good quality products.


Post-Delivery Feedback

Nov 24, 2024

It was so easy to order. Product quality spot on. Quick delivery.

Firechaser

Site Experience Feedback

Nov 13, 2024

I found what I wanted and a couple of gifts besides. Love Chick’s


Post-Delivery Feedback

Nov 24, 2024

I bought a great oilskin jacket, it was on sale and I didn’t have to pay an arm and a leg like the last one. While I was there I picked up a couple of horse girl Christmas presents for the barn girls. Always a good experience with chicks.

Gurt

Site Experience Feedback

Nov 24, 2024

I love chicks saddlery but I do wish they would fix the shipping charges most places have free shipping on orders over $100. If that were the case I would order more often.

Sandy

Site Experience Feedback

Nov 24, 2024

It was easy except I missed the total amount of purchase then this survey pop up. So I guess on the amount.

Oma

Site Experience Feedback

Nov 24, 2024

My daughter referred me to you as I selected birthday gifts for my teen grandchildren. Your site did not disappoint! Found exactly what they need for FFA horse shows this next year.

Online Shopper

Site Experience Feedback

Nov 16, 2024

easy to navigate website and feel prices are appropriate for item purchasing.

KelliS

Site Experience Feedback

Nov 02, 2024

Good


Post-Delivery Feedback

Nov 24, 2024

Happy with what I received and overall experience. Don’t like how different colors of the same Item are different prices.

JLL

Site Experience Feedback

Nov 24, 2024

I was able to locate most of what was needed. Easy check out process.

Ella

Post-Delivery Feedback

Nov 24, 2024

The hay bags were not big enough to put a compact flake of hay in it. It should hae been wider.

Cate

Site Experience Feedback

Nov 24, 2024

Easy purchase. You had exactly what I needed.