Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1481 - 1500 of 26,841
MAJ
Site Experience Feedback
Nov 16, 2024
All was good Free shipping would be nice
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Taz
Site Experience Feedback
Nov 08, 2024
Easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Taz
Post-Delivery Feedback
Nov 16, 2024
Chicks always has some really good deals. Well worth the money.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Steph
Site Experience Feedback
Nov 16, 2024
It was a good experience! Found what I was looking for and in my price range!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tab
Site Experience Feedback
Nov 16, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carmele
Site Experience Feedback
Nov 16, 2024
Recommend by our instructor
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Christy
Post-Delivery Feedback
Nov 16, 2024
You had exactly what I was looking for at a decent price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cowboy’s mom
Site Experience Feedback
Oct 30, 2024
Easy to find the necessary size with the filters. It made shopping quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cowboy’s mom
Post-Delivery Feedback
Nov 16, 2024
I ordered a blanket for my son’s new horse. It was perfect. It shipped on time. He was pleased with the quality of the blanket and Mike is a warm happy horse.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Great deal
Site Experience Feedback
Nov 16, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
KIM
Site Experience Feedback
Oct 29, 2024
I have shopped at Chick's in person previously but this is my first online purchase with them. I was able to find everything I needed and put several items in my wishlist for purchase at a later date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KIM
Post-Delivery Feedback
Nov 16, 2024
I just purchased some items for my new horse from Chicks. I had actually gone to Chicks for the first time when I had my last horse. I was impressed with the huge selection of quality items. So, when I got this new horse, Chick's was the first place that came to mind. Since I'm not able to drive there now, I was thrilled to be able to order everything I wanted online. Delivery was fast and everything was securely packed and exactly as described. Chick's will always be my first stop for any future horse needs!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
G.G.
Site Experience Feedback
Nov 16, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Suni
Site Experience Feedback
Nov 02, 2024
I love chicks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
AJ
Site Experience Feedback
Nov 06, 2024
Great price for an awesome product. These are going to perfect gifts for my clients.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Post-Delivery Feedback
Nov 16, 2024
Ordered these for Christmas presents for clients. Couldn’t believe what a good deal I got on them! It looks super durable and I look forward to seeing them in use.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ef
Site Experience Feedback
Nov 15, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse crazy
Site Experience Feedback
Nov 15, 2024
I went to purchase a saddle rack on a different page which was 5.00 cheaper but it disappeared when I tried to increase amount and had to pay 5.00 more each
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Chicks is the best!
Site Experience Feedback
Nov 15, 2024
Website is easy to navigate; great selection of items,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Faith
Site Experience Feedback
Nov 15, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gc2015
Site Experience Feedback
Nov 15, 2024
Love the blanket sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Site Experience Feedback
Nov 15, 2024
Experience ordering was good. Can’t rate the product quality yet.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Good, do wish some items had reviews
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »