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Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10

Nov 30, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 1501 - 1520 of 26,841

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

I bought 2 manure heads and so far they haven't cracked yet. Thank you Chicks.

Mikepollard01

Site Experience Feedback

Nov 15, 2024

Easy to find items easy checkout

Gil

Site Experience Feedback

Nov 15, 2024

It was good.

Shannon

Site Experience Feedback

Nov 15, 2024

Great shopping experience

Ee

Site Experience Feedback

Nov 15, 2024

It was good

Tama

Site Experience Feedback

Nov 15, 2024

Happy overall

Ace

Site Experience Feedback

Nov 15, 2024

as usual, good.

Kristi

Site Experience Feedback

Nov 15, 2024

Good interaction

neffie

Site Experience Feedback

Nov 15, 2024

n/a

Cassy

Site Experience Feedback

Nov 15, 2024

My experience was wonderful! Thank you!

Court

Site Experience Feedback

Nov 15, 2024

Has what I was looking for at a cheaper price than anyone else

Online Shopper

Site Experience Feedback

Nov 15, 2024

I found just wanted I needed.

Liz

Site Experience Feedback

Nov 15, 2024

Great prices and nice quality stuff!

Rockin B

Site Experience Feedback

Nov 15, 2024

Website is excellent

Twistback

Site Experience Feedback

Nov 15, 2024

Web page layout was easy to navigate. Prices are reasonable..

Red

Site Experience Feedback

Nov 15, 2024

Good

Jade

Site Experience Feedback

Nov 15, 2024

Easy to use

Gabby

Site Experience Feedback

Nov 15, 2024

The pricing they have on things is amazing when you are not looking to break the bank!

Gracie

Site Experience Feedback

Nov 15, 2024

I like the deals offered. The only thing i don't like is free shipping is not offered

Great products and price

Site Experience Feedback

Nov 15, 2024

All good