Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1521 - 1540 of 26,841
Tink
Site Experience Feedback
Nov 15, 2024
Easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cricket
Site Experience Feedback
Nov 15, 2024
I felt that the prices were very reasonable for quality brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mufasamama
Site Experience Feedback
Nov 15, 2024
Easy to use, selection was good, impulse shopping at the end was fun, lol
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxann
Site Experience Feedback
Nov 15, 2024
Always easy good selection. Like the quality description
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jancy
Site Experience Feedback
Nov 15, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy danes
Site Experience Feedback
Nov 02, 2024
Easy to navigate, great sale items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Happy danes
Post-Delivery Feedback
Nov 15, 2024
Items were delivered quickly and quality is nice on the coats
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ljm
Site Experience Feedback
Nov 15, 2024
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
akwoods915
Site Experience Feedback
Nov 15, 2024
I really like it. It was very easy to use it. I liked that it was easy to navigate by the type of blanket I was looking for and for the size I needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Nat
Site Experience Feedback
Nov 15, 2024
The website pages failed to load on a couple of items that I had in my cart. Everything else was good. Would love to see more reviews
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Easy shopping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barry
Site Experience Feedback
Nov 15, 2024
Easy to find what I’m looking for and good selection of products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SuzioQ
Site Experience Feedback
Nov 15, 2024
Easy to use website; reasonably priced items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ARS
Site Experience Feedback
Nov 15, 2024
I have always had a great experience with Chick’s!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Overall satisfaction of the site
Site Experience Feedback
Nov 15, 2024
Great website always has a good selection, so far I have only received quality items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nicole
Site Experience Feedback
Nov 15, 2024
Website is easy to use lots of options
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
YKnot
Site Experience Feedback
Nov 15, 2024
Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Campogirl
Site Experience Feedback
Nov 15, 2024
I have shopped Chicks Saddlery for over 15 years and believe Chicks to have the Best Prices and Quality items for my horses and dogs. I Look at other sites but most always purchase from Chicks Saddlery.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mckenzie
Site Experience Feedback
Nov 15, 2024
I liked it and have always liked it, however I had thought free shipping over paying a certain amount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Brent
Site Experience Feedback
Nov 15, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DeBe
Site Experience Feedback
Nov 09, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »