Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1461 - 1480 of 26,841
Nate
Site Experience Feedback
Nov 16, 2024
Everything was easy and good.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Beemoh
Site Experience Feedback
Nov 16, 2024
The only thing I don’t like about your site is that if I touch the thumbnail of a product it it lightens up and goes blurry. I’d like to be able to scroll through products and look clearly at them without them accidentally touching while scrolling or zooming in on the page to get a better look. It makes it to where I have to click on every little thing and then use the zoom feature to see anything clearly. Not that big of a deal but that would be the one thing I changed if it were my site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bull Time
Site Experience Feedback
Nov 16, 2024
Went good... easy breezy... prices are fair... website is alot of fun...
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
JP
Site Experience Feedback
Nov 16, 2024
Difficult to use password so had to create a new one, not sure if my device selected one for me or Chicks, either way selected password didn’t work for me, had to go back and forth three times before just making up my own password, finally worked. I’ve used Chicks since the 90’s, good company but pain to use for simple log in.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
CoopersMom
Site Experience Feedback
Nov 16, 2024
I absolutely love the products. I even pinned the breathable blanket liner for future purchase. Though I wish they had some smaller sizes available. I think the breathable blanket would be super helpful for those of us that backpack with our dogs! It’s like a wearable sleeping bag, but sadly would have to be a pretty big dog to fit. I also really wish all the photos for the dog blankets had a picture of the belly. My pitbull is naked and needs a lot of protection from snow. But only one blanket really had a good photo of the bottom so that’s the one I went with as I could see he would be warm. The checkout was super easy, I like that it had a guest option. I hate how many emails I get in my inbox from places that make you get an account
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Chicks has useful, inexpensive and well made items. Everything I order has been used regularly. Highly recommend. Service and checkout is easy.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Shelby
Site Experience Feedback
Nov 16, 2024
Over all god experience no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Necessary bargains
Site Experience Feedback
Nov 16, 2024
I've been shopping off and on for 6 months looking for a specific things. It's frustrating that I can't find the colors and sizes I need in your sales ads. However, overall the prices are great and there is much to choose from
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Ashley
Site Experience Feedback
Nov 16, 2024
I’ve always enjoyed ordered here! Great prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 04, 2024
Like the product but shipping is to high
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Joy
Site Experience Feedback
Nov 16, 2024
I had no problems with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suzp
Site Experience Feedback
Nov 16, 2024
Easy to navigate, good selection, price, not all products available in all sizes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
KJ
Site Experience Feedback
Nov 05, 2024
Wonderful experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy Shopping
Site Experience Feedback
Nov 16, 2024
It was super easy to find what I was looking for. Usually it is with this site when I come looking for specific items for my horse, and thags why I keep coming back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brenda
Site Experience Feedback
Nov 16, 2024
I really appreciate the quality and prices..very good service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Space
Site Experience Feedback
Nov 16, 2024
easy to use website and payment was super easy as well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lola
Site Experience Feedback
Nov 16, 2024
Easy to find what you are looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sami
Site Experience Feedback
Oct 27, 2024
Staggering selection of items, for a very fair price. Website is informative and easy to navigate. I have already recommended this site to a friend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindy
Site Experience Feedback
Nov 16, 2024
all good, great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cat
Site Experience Feedback
Nov 16, 2024
Website is very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »