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Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10

Nov 30, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 1421 - 1440 of 26,841

Libby

Site Experience Feedback

Nov 16, 2024

It was good.

Horsegirltx

Site Experience Feedback

Nov 16, 2024

Great pricing and availability

Meg

Site Experience Feedback

Nov 16, 2024

It was great

Shanla

Site Experience Feedback

Nov 16, 2024

I usually order all of my winter blankets from chicks. Great selection and good prices for great product.

Msemtner

Post-Delivery Feedback

Nov 16, 2024

Would recommend! Everything was just like described. Great shipping updates and tracking!

Kari

Site Experience Feedback

Nov 16, 2024

Great prices ,always great quality

Puzzle

Site Experience Feedback

Nov 16, 2024

An assistant ranch cow horse trainer gave me the website, and I appreciate knowing about your company.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Easy peazy

Feedbacks

Site Experience Feedback

Nov 16, 2024

Satisfaction

Online Shopper

Site Experience Feedback

Nov 16, 2024

The sale prices were great! Consider having a minimum order to receive free shipping. That would entice me to purchase more items from this website

Ditty

Site Experience Feedback

Nov 16, 2024

I always find what I want and recommend you to my friends

Cat

Site Experience Feedback

Nov 16, 2024

Very easy to order online

Moe

Site Experience Feedback

Nov 16, 2024

Shopping was great. Checkout was horrible.

Annie

Site Experience Feedback

Nov 16, 2024

it was really easy to navigate

Reagy

Site Experience Feedback

Nov 16, 2024

I enjoy the ease of use of the website

Online Shopper

Site Experience Feedback

Nov 16, 2024

Smooth transaction great deal.

Scifi

Site Experience Feedback

Nov 01, 2024

Experience was good overall. More specific info would help.


Post-Delivery Feedback

Nov 16, 2024

i had a great experience with Chicks. I will make sure to check in with them if more horse items are needed. The item was received in a timely manner.

Lanae

Site Experience Feedback

Nov 16, 2024

I liked the website loved the prices until I checked out ended up paying 30 dollars between shipping and taxes kinda took away from the whole “discount”

LB

Site Experience Feedback

Nov 16, 2024

Site is quick and easy to use. First time purchase. Would use again.

JR

Site Experience Feedback

Nov 16, 2024

I was able to find the product I wanted but I did have to go off the site to google the difference between a 600 and 1200 blanket as I've never bought one before. However, the site was easy to use, sizing chart was perfect, and checkout was quick and easy. I will be back for more purchases!!