Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1421 - 1440 of 26,841
Libby
Site Experience Feedback
Nov 16, 2024
It was good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Horsegirltx
Site Experience Feedback
Nov 16, 2024
Great pricing and availability
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meg
Site Experience Feedback
Nov 16, 2024
It was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shanla
Site Experience Feedback
Nov 16, 2024
I usually order all of my winter blankets from chicks. Great selection and good prices for great product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Msemtner
Post-Delivery Feedback
Nov 16, 2024
Would recommend! Everything was just like described. Great shipping updates and tracking!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kari
Site Experience Feedback
Nov 16, 2024
Great prices ,always great quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Puzzle
Site Experience Feedback
Nov 16, 2024
An assistant ranch cow horse trainer gave me the website, and I appreciate knowing about your company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Easy peazy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Feedbacks
Site Experience Feedback
Nov 16, 2024
Satisfaction
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
The sale prices were great! Consider having a minimum order to receive free shipping. That would entice me to purchase more items from this website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ditty
Site Experience Feedback
Nov 16, 2024
I always find what I want and recommend you to my friends
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Cat
Site Experience Feedback
Nov 16, 2024
Very easy to order online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moe
Site Experience Feedback
Nov 16, 2024
Shopping was great. Checkout was horrible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Site Experience Feedback
Nov 16, 2024
it was really easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Reagy
Site Experience Feedback
Nov 16, 2024
I enjoy the ease of use of the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Smooth transaction great deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scifi
Site Experience Feedback
Nov 01, 2024
Experience was good overall. More specific info would help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scifi
Post-Delivery Feedback
Nov 16, 2024
i had a great experience with Chicks. I will make sure to check in with them if more horse items are needed. The item was received in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 8
- Full ratings for this review »
Lanae
Site Experience Feedback
Nov 16, 2024
I liked the website loved the prices until I checked out ended up paying 30 dollars between shipping and taxes kinda took away from the whole “discount”
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- Full ratings for this review »
LB
Site Experience Feedback
Nov 16, 2024
Site is quick and easy to use. First time purchase. Would use again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JR
Site Experience Feedback
Nov 16, 2024
I was able to find the product I wanted but I did have to go off the site to google the difference between a 600 and 1200 blanket as I've never bought one before. However, the site was easy to use, sizing chart was perfect, and checkout was quick and easy. I will be back for more purchases!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »