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Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10

Nov 30, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 1381 - 1400 of 26,841

Starbaby

Site Experience Feedback

Nov 17, 2024

I have used Chick's on various occasions and have found the products are as advertised and of good quality. I will continue to use Chick's as my initial go-to for needed products.

Tjwalker

Site Experience Feedback

Nov 17, 2024

Large selection, found all items I was looking for unlike any retailers in my area

Kate

Site Experience Feedback

Nov 17, 2024

Purchase was quick and easy. I found what I was looking for right away and there were many options to choose from.

Alex

Site Experience Feedback

Nov 17, 2024

Great prices and selection

KPRider

Site Experience Feedback

Nov 06, 2024

Excellent selection at amazing prices. All items in stock. But would love to see a ‘free shipping with orders of $100’ offer.


Post-Delivery Feedback

Nov 17, 2024

The selection was good. All the merchandise I needed was available. And the shipment was received before I anticipated.

Great experience

Site Experience Feedback

Nov 17, 2024

Easy to find items, good selection and great prices. Love the quality of these blankets I purchased. Great return service as well!!

Jerry

Post-Delivery Feedback

Nov 17, 2024

The product was great the price was even better. If this item goes on sale again at the price I paid I would definitely buy larger quantities.

AK

Site Experience Feedback

Nov 17, 2024

This website has great prices and products

HAPPY

Site Experience Feedback

Nov 17, 2024

Love Chicks, always my go to. Good overall with all orders

Robin

Site Experience Feedback

Nov 17, 2024

Checkout is clunky on a mobile device site to the address selector but it was easy to fix

Amanda

Site Experience Feedback

Nov 09, 2024

Easy enough to navigate


Post-Delivery Feedback

Nov 17, 2024

Easy enough to navigate and find things that my local store doesn't carry

R & M's horses

Site Experience Feedback

Nov 06, 2024

This tack website is really user friendly and has a huge selection at reasonable prices


Post-Delivery Feedback

Nov 17, 2024

I choose these products from this tack shop because the quality the sell, and the availability of products and the cost of their products all of these reason makes this tack shop a must go to shop.

MFish

Site Experience Feedback

Nov 17, 2024

Quick and easy

Eby

Site Experience Feedback

Nov 17, 2024

This is a good website however I would like more items to have better descriptions of them.

Lisa S

Site Experience Feedback

Nov 17, 2024

Very easy shopping experience. Good prices, too.

Kam and rios mama

Site Experience Feedback

Nov 17, 2024

It was easy

P

Site Experience Feedback

Nov 17, 2024

Great prices on quality items

None

Site Experience Feedback

Nov 17, 2024

Good

Lady di

Site Experience Feedback

Nov 16, 2024

Very good

Sabine

Site Experience Feedback

Nov 16, 2024

Always good. Products well represented.