Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1401 - 1420 of 26,841
Chubby
Site Experience Feedback
Nov 16, 2024
My overall interaction was real good everything was detailed about product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaitee
Site Experience Feedback
Nov 16, 2024
The check out process was very simple
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Wildheart13
Site Experience Feedback
Nov 16, 2024
Somewhat confusing. Shipping is outrageous.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
HOOFRX
Site Experience Feedback
Nov 16, 2024
It was easy and full of selections!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Good
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
Kitkat
Site Experience Feedback
Nov 16, 2024
Was easy to use
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
HorseGirl
Site Experience Feedback
Nov 16, 2024
Lots of variety in horse supplies. Everything is very affordable and shipping was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nelly
Site Experience Feedback
Nov 16, 2024
It was very easy to find and order the saddle I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
The website is just average I don’t think so of the description are that clear.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
It was very good and easy to find everything I needed! Very affordable and great quality for the pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RFW
Site Experience Feedback
Nov 16, 2024
Great service and products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Amanda T.
Site Experience Feedback
Nov 16, 2024
Easy to navigate. was made offer for some good deals but not a good time to get those items. If I get this order on time, I will be back to place orders in the future. This is my first time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Arden Pines Mini Donkeys
Site Experience Feedback
Nov 16, 2024
Do you ever run free shipping specials?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HotIronPotential
Site Experience Feedback
Nov 16, 2024
I found my experience to be fairly good, the website is easy to navigate and I love that I can make a wish list. I wish that I could filter more specifically on some things but it is still my go-to. I wish the shipping wasn't as much but I understand.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maddie
Site Experience Feedback
Nov 07, 2024
I thought the website was very easy to use and navigate. The items where also well-priced.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Maddie
Post-Delivery Feedback
Nov 16, 2024
I was looking for a unique item for my Tools and Tack class, and I found a bit brush. I have never heard of a bit brush before and thought it would be a great item. Prices were great. The website was easy to use. Ordering online was fast and easy. The shipping was great as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Good experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Destry
Site Experience Feedback
Nov 16, 2024
Easy to find what I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Randy
Site Experience Feedback
Nov 16, 2024
Chicks always has a good selection at good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DesertWolf
Site Experience Feedback
Oct 30, 2024
Only bad thing is no size chart when searching for dog blankets
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DesertWolf
Post-Delivery Feedback
Nov 16, 2024
I no longer have horses but I occasionally get things for my dogs. Items are reasonably priced and are good quality. The dog crates I got was ok but the size jumps by 10 inches. My dog is 20 inches so I got the 20 inch coat. It's almost too small (very tight) but the next size is 30 inches and that would be way too big.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
simple transaction, not much to share
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »