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Black Forest Decor Reviews - 6,801 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 281 - 300 of 6,801

Online Shopper

Site Experience Feedback

Nov 16, 2024

First time....will see how it goes

Tamalious

Site Experience Feedback

Nov 16, 2024

My experience was great love your stuff some of your stuff is a little high priced but love it all

JoJo

Site Experience Feedback

Nov 16, 2024

Easy website to use with great items.

Mickey

Site Experience Feedback

Nov 16, 2024

I've been looking at your products for some time now and am very happy with the assortment of products. I would love a full length mirror but the prices are too steep. Can't wait to receive the rugs!!

Online Shopper

Site Experience Feedback

Nov 16, 2024

It was easy.

Playmate

Site Experience Feedback

Nov 16, 2024

Easy Easy.

Jeni

Site Experience Feedback

Nov 16, 2024

Experience was good

Online Shopper

Site Experience Feedback

Nov 16, 2024

You have cute stuff

Momma B

Site Experience Feedback

Nov 16, 2024

The unique, well-made items in this site are always a welcome addition to my home.

Koda

Site Experience Feedback

Nov 16, 2024

It was easy to use!

Baxter

Post-Delivery Feedback

Nov 16, 2024

Great customer service and products! I highly recommend them!

Mary W.

Site Experience Feedback

Nov 16, 2024

All good!

Duke

Post-Delivery Feedback

Nov 16, 2024

The cabinet was badly damaged. I don’t know who was at fault, Black Forest or FedEx. An offer was made to solve the problem but no resolution has been reached yet.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Excellent variety of products related to northwoods decorating. We have a cottage and rental property that I like to decorate in northern wisconsin.

Missy l

Post-Delivery Feedback

Nov 16, 2024

The door knocker is heavy and well made. Also very fun. It will outlast the house and makes a wonderful entryway.

Online Shopper

Site Experience Feedback

Nov 16, 2024

check out was mostly ok

ShellBell

Site Experience Feedback

Nov 16, 2024

I’m quite pleased with my Black Forest shopping experience. I’m super excited to get my that I placed.

Gary

Site Experience Feedback

Nov 15, 2024

I really liked this website. It was easy to navigate and find what I was looking for. The pictures were clear, and I appreciated that the dimensions were easy to find.

Monny Python

Site Experience Feedback

Nov 15, 2024

I easily found exactly what I was looking for with plenty of options to choose from

WalrusStached

Site Experience Feedback

Nov 02, 2024

Part of the checkout process related to correct address and how to edit it was confusing.


Post-Delivery Feedback

Nov 15, 2024

Black Forest is a great source for rustic products of this sort. While a spectrum of quality and design are available, if you choose well you can make some great purchases.