Black Forest Decor Reviews - 6,801 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 281 - 300 of 6,801
Online Shopper
Site Experience Feedback
Nov 16, 2024
First time....will see how it goes
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Tamalious
Site Experience Feedback
Nov 16, 2024
My experience was great love your stuff some of your stuff is a little high priced but love it all
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JoJo
Site Experience Feedback
Nov 16, 2024
Easy website to use with great items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mickey
Site Experience Feedback
Nov 16, 2024
I've been looking at your products for some time now and am very happy with the assortment of products. I would love a full length mirror but the prices are too steep. Can't wait to receive the rugs!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
It was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Playmate
Site Experience Feedback
Nov 16, 2024
Easy Easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeni
Site Experience Feedback
Nov 16, 2024
Experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
You have cute stuff
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Momma B
Site Experience Feedback
Nov 16, 2024
The unique, well-made items in this site are always a welcome addition to my home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Koda
Site Experience Feedback
Nov 16, 2024
It was easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Baxter
Post-Delivery Feedback
Nov 16, 2024
Great customer service and products! I highly recommend them!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mary W.
Site Experience Feedback
Nov 16, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Duke
Post-Delivery Feedback
Nov 16, 2024
The cabinet was badly damaged. I don’t know who was at fault, Black Forest or FedEx. An offer was made to solve the problem but no resolution has been reached yet.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Excellent variety of products related to northwoods decorating. We have a cottage and rental property that I like to decorate in northern wisconsin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy l
Post-Delivery Feedback
Nov 16, 2024
The door knocker is heavy and well made. Also very fun. It will outlast the house and makes a wonderful entryway.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
check out was mostly ok
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
ShellBell
Site Experience Feedback
Nov 16, 2024
I’m quite pleased with my Black Forest shopping experience. I’m super excited to get my that I placed.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Gary
Site Experience Feedback
Nov 15, 2024
I really liked this website. It was easy to navigate and find what I was looking for. The pictures were clear, and I appreciated that the dimensions were easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Monny Python
Site Experience Feedback
Nov 15, 2024
I easily found exactly what I was looking for with plenty of options to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WalrusStached
Site Experience Feedback
Nov 02, 2024
Part of the checkout process related to correct address and how to edit it was confusing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WalrusStached
Post-Delivery Feedback
Nov 15, 2024
Black Forest is a great source for rustic products of this sort. While a spectrum of quality and design are available, if you choose well you can make some great purchases.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »