Black Forest Decor Reviews - 6,801 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 261 - 280 of 6,801
Bougie Nana
Site Experience Feedback
Nov 17, 2024
Easy to use. I love Black Forest Decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SurveyedNov24
Site Experience Feedback
Nov 17, 2024
Tablet-accessed website robust, several options to access order placement. If you don't see what you are looking for, try a different search term; immediate drop downs only showed top 3 options in category I was looking for. Wonderful selection!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
MKSMT
Site Experience Feedback
Nov 17, 2024
I have purchased from Black Forest Decor in the past and would happily purchase from them again. The website was very easy to use. I was able to find what I wanted to purchase quickly and easily checked out.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sylvia
Site Experience Feedback
Nov 17, 2024
I always enjoy seeing what you offer and the ease of your website is really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jimmy
Site Experience Feedback
Nov 17, 2024
found what i was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Cherry
Site Experience Feedback
Nov 17, 2024
So easy to use. Price was fair.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shelly
Site Experience Feedback
Nov 17, 2024
Good experience and quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dancing bear
Site Experience Feedback
Nov 17, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grammie
Site Experience Feedback
Nov 11, 2024
Easy peasy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rons53
Site Experience Feedback
Nov 17, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PJ
Site Experience Feedback
Nov 17, 2024
The site is easy to use and view each item up close. In the past when I have called the company they have been very helpful and friendly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Revcj
Site Experience Feedback
Nov 16, 2024
Good experience. For me, I am not into bears or elk or…..But that’s ok. If this were my son-in-law, he’d love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CBWill
Site Experience Feedback
Nov 16, 2024
Very easy and helpful. Well structured
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Idaho
Site Experience Feedback
Nov 16, 2024
It is easy to find what your looking for on the Black Forest website and several options in color and style. The product pictures and descriptions are accurate. There are often sales which makes it even more fun to purchase unique products for your home and as gifts. I also like being able to check out with PayPal.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Was really easy to find what I wanted
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Debbie
Site Experience Feedback
Nov 16, 2024
Very satisfied with my orders and service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
TED
Site Experience Feedback
Nov 16, 2024
I like the rustic nature and nature based themes. The web site is easy to navigate. The prices are reasonable for the quality of the items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
It was helpful to see reviews. I did order the bear curtain tie backs however, concerned with the screws not matching.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Abbbb
Site Experience Feedback
Nov 16, 2024
It was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
Love black foest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 16, 2024
I absolutely love this comforter set. High quality sturdy and soft. Absolutely luxurious. Would have given a 10 however, the accent pillow was sewn lopsided and was a weird purple color
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »