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Black Forest Decor Reviews - 6,801 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 261 - 280 of 6,801

Bougie Nana

Site Experience Feedback

Nov 17, 2024

Easy to use. I love Black Forest Decor.

SurveyedNov24

Site Experience Feedback

Nov 17, 2024

Tablet-accessed website robust, several options to access order placement. If you don't see what you are looking for, try a different search term; immediate drop downs only showed top 3 options in category I was looking for. Wonderful selection!

MKSMT

Site Experience Feedback

Nov 17, 2024

I have purchased from Black Forest Decor in the past and would happily purchase from them again. The website was very easy to use. I was able to find what I wanted to purchase quickly and easily checked out.

Sylvia

Site Experience Feedback

Nov 17, 2024

I always enjoy seeing what you offer and the ease of your website is really good

jimmy

Site Experience Feedback

Nov 17, 2024

found what i was looking for

Cherry

Site Experience Feedback

Nov 17, 2024

So easy to use. Price was fair.

Shelly

Site Experience Feedback

Nov 17, 2024

Good experience and quality

Dancing bear

Site Experience Feedback

Nov 17, 2024

It was great

Grammie

Site Experience Feedback

Nov 11, 2024

Easy peasy

Rons53

Site Experience Feedback

Nov 17, 2024

All good

PJ

Site Experience Feedback

Nov 17, 2024

The site is easy to use and view each item up close. In the past when I have called the company they have been very helpful and friendly.

Revcj

Site Experience Feedback

Nov 16, 2024

Good experience. For me, I am not into bears or elk or…..But that’s ok. If this were my son-in-law, he’d love it.

CBWill

Site Experience Feedback

Nov 16, 2024

Very easy and helpful. Well structured

Idaho

Site Experience Feedback

Nov 16, 2024

It is easy to find what your looking for on the Black Forest website and several options in color and style. The product pictures and descriptions are accurate. There are often sales which makes it even more fun to purchase unique products for your home and as gifts. I also like being able to check out with PayPal.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Was really easy to find what I wanted

Debbie

Site Experience Feedback

Nov 16, 2024

Very satisfied with my orders and service

TED

Site Experience Feedback

Nov 16, 2024

I like the rustic nature and nature based themes. The web site is easy to navigate. The prices are reasonable for the quality of the items.

Online Shopper

Site Experience Feedback

Nov 16, 2024

It was helpful to see reviews. I did order the bear curtain tie backs however, concerned with the screws not matching.

Abbbb

Site Experience Feedback

Nov 16, 2024

It was good

Online Shopper

Site Experience Feedback

Oct 19, 2024

Love black foest


Post-Delivery Feedback

Nov 16, 2024

I absolutely love this comforter set. High quality sturdy and soft. Absolutely luxurious. Would have given a 10 however, the accent pillow was sewn lopsided and was a weird purple color