Black Forest Decor Reviews - 6,801 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 301 - 320 of 6,801
Antonina E.
Site Experience Feedback
Nov 15, 2024
Easy to find what I'm looking for! Love NEW section!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blondie
Site Experience Feedback
Nov 15, 2024
I think that the merchandise on this site is amazing
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
This is my first experience with this organization. A lot of personal questions are asked that are not pertinent to the sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ruthie
Site Experience Feedback
Nov 15, 2024
wide selection, good price ranges
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bearlvr
Site Experience Feedback
Nov 15, 2024
VERY EASY TO NAVIGATE
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vickie
Site Experience Feedback
Nov 15, 2024
Love the products!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
I wish the trees on the mirror were more green than brown and the faint white color after the yellow trees looks like smeared oil. Not sure what that is supposed to be, smoke maybe, but it doesn’t come off. The placemats are beautiful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Vbredhead
Site Experience Feedback
Oct 20, 2024
I like the website. Have to find the items each time, and maybe I am just missing what to do. I am hoping the quality is good. I haven't ever ordered from you before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vbredhead
Post-Delivery Feedback
Nov 15, 2024
Great products and customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Advertising free shipping on orders $99 or more. I spent nearly $300 and was charged $25 for standard shipping. Bad Advertising.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
KO
Site Experience Feedback
Nov 15, 2024
I found exactly what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
Ordered everything on line, site was good! Didn’t get any confirmation emails though. Products seem okay. They are a gift
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
pickleball
Site Experience Feedback
Nov 15, 2024
experience went well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Anthony
Site Experience Feedback
Oct 24, 2024
It took awhile trying to find the specific size I needed..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anthony
Post-Delivery Feedback
Nov 15, 2024
I was looking for a particular item and staff very helpful in guiding me over the phone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jackman1234
Site Experience Feedback
Oct 31, 2024
It was good I loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackman1234
Post-Delivery Feedback
Nov 15, 2024
I love Black Forest decor they shipped my order fast and got it faster then expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Stricker
Site Experience Feedback
Nov 09, 2024
Very fast and easy to navigate fast checkout with PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stricker
Post-Delivery Feedback
Nov 15, 2024
ery easy to find items in catalog and on website. Fast order plcement process. Quick delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jelly belly
Post-Delivery Feedback
Nov 15, 2024
Nice fit
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Copperpenny
Site Experience Feedback
Nov 14, 2024
Love your decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigB
Site Experience Feedback
Nov 14, 2024
I had forgotten to make the purchase at the end of the transaction and was glad to get a reminder that that I hadn’t.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kkb
Site Experience Feedback
Nov 14, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »