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Black Forest Decor Reviews - 6,801 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 301 - 320 of 6,801

Antonina E.

Site Experience Feedback

Nov 15, 2024

Easy to find what I'm looking for! Love NEW section!

Blondie

Site Experience Feedback

Nov 15, 2024

I think that the merchandise on this site is amazing

Online Shopper

Site Experience Feedback

Nov 15, 2024

This is my first experience with this organization. A lot of personal questions are asked that are not pertinent to the sale.

ruthie

Site Experience Feedback

Nov 15, 2024

wide selection, good price ranges

bearlvr

Site Experience Feedback

Nov 15, 2024

VERY EASY TO NAVIGATE

Online Shopper

Site Experience Feedback

Nov 15, 2024

No problems

Vickie

Site Experience Feedback

Nov 15, 2024

Love the products!

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

I wish the trees on the mirror were more green than brown and the faint white color after the yellow trees looks like smeared oil. Not sure what that is supposed to be, smoke maybe, but it doesn’t come off. The placemats are beautiful.

Vbredhead

Site Experience Feedback

Oct 20, 2024

I like the website. Have to find the items each time, and maybe I am just missing what to do. I am hoping the quality is good. I haven't ever ordered from you before.


Post-Delivery Feedback

Nov 15, 2024

Great products and customer service.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Advertising free shipping on orders $99 or more. I spent nearly $300 and was charged $25 for standard shipping. Bad Advertising.

KO

Site Experience Feedback

Nov 15, 2024

I found exactly what i was looking for.

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

Ordered everything on line, site was good! Didn’t get any confirmation emails though. Products seem okay. They are a gift

pickleball

Site Experience Feedback

Nov 15, 2024

experience went well.

Anthony

Site Experience Feedback

Oct 24, 2024

It took awhile trying to find the specific size I needed..


Post-Delivery Feedback

Nov 15, 2024

I was looking for a particular item and staff very helpful in guiding me over the phone.

Jackman1234

Site Experience Feedback

Oct 31, 2024

It was good I loved it


Post-Delivery Feedback

Nov 15, 2024

I love Black Forest decor they shipped my order fast and got it faster then expected

Stricker

Site Experience Feedback

Nov 09, 2024

Very fast and easy to navigate fast checkout with PayPal.


Post-Delivery Feedback

Nov 15, 2024

ery easy to find items in catalog and on website. Fast order plcement process. Quick delivery.

Jelly belly

Post-Delivery Feedback

Nov 15, 2024

Nice fit

Copperpenny

Site Experience Feedback

Nov 14, 2024

Love your decor.

BigB

Site Experience Feedback

Nov 14, 2024

I had forgotten to make the purchase at the end of the transaction and was glad to get a reminder that that I hadn’t.

Kkb

Site Experience Feedback

Nov 14, 2024

Easy to navigate.