Black Forest Decor Reviews - 6,801 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 241 - 260 of 6,801
Freida
Site Experience Feedback
Nov 18, 2024
Website was easy to use. Waiting to see if products come in on time.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Meemos Farm
Site Experience Feedback
Nov 05, 2024
Good quality and overall easy to work with. Magazine/Catalogs are perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meemos Farm
Post-Delivery Feedback
Nov 18, 2024
Good quality for business accommodations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dog Mom
Post-Delivery Feedback
Nov 18, 2024
Good selection of cabin themed items. We purchased a sofa cover. The colors and theme are as we expected. However it is shorter than we expected, in width. It does not fully cover the back of our three cushion. It serves its purpose in keeping dog hair off our sofa.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dann
Site Experience Feedback
Nov 10, 2024
We purchased a quilt bedding collection, but had to search hard for accompanying sheets. While you didn't have sheets that matched the quilt exactly, we found an item that was complementary to this design. We want you to make suggestions about "go with" items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dann
Post-Delivery Feedback
Nov 18, 2024
Though we haven't made the purchase of our new home yet, we will likely purchase a cabin or a home that evokes cabin living. As we prepare to move, we just happened to come across BlackForest Decor and loved the products we saw there. We saw bedding that we really liked, so decided to give it a try--especially since there was a discount involved. (We like sales!) So we purchased a bespread and the sheet and pillowcase set. The products seem to be of great quality, and very comfortable to sleep on. We will definitely continue to make purchases from BlackForest.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jess
Site Experience Feedback
Nov 18, 2024
Website is easy to use and they have e a variety of items for purchase. Items are generally as they appear on the website.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Terry
Site Experience Feedback
Nov 17, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Phred
Site Experience Feedback
Nov 17, 2024
love the products. We have many in our home and have given many for gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rlk
Site Experience Feedback
Nov 08, 2024
Initially looking for rugs. Found and ordered two beautiful ones! Saw some lamp possibilities, but there were so many to look through, and couldn’t find a way to filter (no bears or moose, but maybe pinecones) so we’ll put off looking for lamps until we have more time to search through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Biff
Site Experience Feedback
Nov 17, 2024
Large selection. Love the styles offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
doabs
Site Experience Feedback
Nov 17, 2024
Everything went well. Very happy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Winter
Site Experience Feedback
Nov 17, 2024
Enjoy the things I have received so far! Like the convenience of ordering on line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mountain Girl
Site Experience Feedback
Nov 17, 2024
Love the rustic items. I have purchased alot for our home in North Carolina. I have been very pleased with everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gman
Site Experience Feedback
Nov 17, 2024
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Grinnin Barrett
Site Experience Feedback
Nov 17, 2024
I have ordered from Black Forest before, I get a catalog and find it so enjoyable to look at. I am remaking my master bath and the order recently place had just what I needed. I wish I had more money to by an extra few things that I have had my eye on for a long while. Next time perhaps, but the point is, I will be ordering from BF again and again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Nov 08, 2024
I have been very pleased with all of the purchases I've received from Black Forest this year. There have been many. I believe this is the 8th purchase in the last 5 mths I've made. Very pleased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LT
Site Experience Feedback
Nov 17, 2024
Easy, quick and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Love the ptoducts in Black Forest Decor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bea
Site Experience Feedback
Nov 17, 2024
The website is fast and clear. Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ac
Site Experience Feedback
Nov 17, 2024
Great merchandise, have ordered several times from this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »