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Black Forest Decor Reviews - 6,775 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 221 - 240 of 6,775

Marty

Site Experience Feedback

Nov 19, 2024

Good experience

New furniture Guy

Site Experience Feedback

Oct 31, 2024

Great looking product. Can't wait for it to arrive.


Post-Delivery Feedback

Nov 19, 2024

Very nice product. We are ordering a 2nd chair cover as the product is just what we wanted.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Bar

Site Experience Feedback

Nov 19, 2024

Your merchandise is nice. However, taxes and shipping are really very high. Perhaps I am not your high end customer.

bobbi

Site Experience Feedback

Nov 19, 2024

Shipping cost are too expensive

Deborah

Site Experience Feedback

Nov 19, 2024

all is good!

Online Shopper

Site Experience Feedback

Nov 19, 2024

Easy to navigate. I used the search bar for exactly what I was looking for and it popped up immediately.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Great

Sandy

Site Experience Feedback

Nov 19, 2024

Excellent experience with the website. Could use more views of products but the pictures have been accurate representations of the products that I've purchased in the past.

Jon95ci

Site Experience Feedback

Nov 19, 2024

Love it! Great products

No Name

Site Experience Feedback

Nov 06, 2024

I have nothing to say at this time.

Tyler

Site Experience Feedback

Nov 19, 2024

This site is very easy to use and their merchandise is always good.

Jo

Post-Delivery Feedback

Nov 19, 2024

The comforter was everything I wanted! So soft and beautiful and covered the bed well!

Sis

Site Experience Feedback

Nov 19, 2024

Great website, easy to order, but shipping is way to high, almost cancelled the order

KGA

Site Experience Feedback

Nov 19, 2024

Beautiful home decor!

MBB

Site Experience Feedback

Nov 19, 2024

Easy to navigate and order

Kenny

Site Experience Feedback

Nov 18, 2024

Having more than one picture of the item on the web site would be helpful as would the country it was made in stated by the product. I would like the choice between shipping companies as I like to use UPS.

TCox

Site Experience Feedback

Nov 18, 2024

All was good!!

Lanabell

Site Experience Feedback

Nov 18, 2024

I’ve always had good service and great items from Black Forest

Trukguy

Site Experience Feedback

Nov 18, 2024

I was able to find what I was looking for and was able to order the items.