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Black Forest Decor Reviews - 6,775 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 201 - 220 of 6,775

MZL

Site Experience Feedback

Nov 14, 2024

shipping charges almost discouraged me from purchasing


Post-Delivery Feedback

Nov 20, 2024

needed one more valance and unfortunately ended up pay considerably more due to shipping charges.

Toots

Site Experience Feedback

Nov 20, 2024

Good selection of items easy to place order

Micky

Site Experience Feedback

Nov 19, 2024

Everything was good

HornWarrior

Site Experience Feedback

Nov 19, 2024

My experience was wonderful. Website is clear, logically structured.

Recardo

Site Experience Feedback

Nov 19, 2024

Very well

Amarillo girl

Site Experience Feedback

Nov 19, 2024

I immediately found what I was looking for. I'm so excited and vast wait to give as a gift

No Nick name

Site Experience Feedback

Nov 19, 2024

Quick entry

Online Shopper

Site Experience Feedback

Nov 19, 2024

Satisfied with the overall website. Found it difficult to get my items into my cart.

winnie

Site Experience Feedback

Nov 19, 2024

always satisfied when dealing with Black Forest Decor

Online Shopper

Site Experience Feedback

Nov 19, 2024

The website was easy to navigate. Hard to find coupons to see if I could get any discount.

Jim

Site Experience Feedback

Nov 19, 2024

I found Black Forest Decor online when I was looking for certain Alpine, chalet-like, things when I was redoing a den after a flood. I like what BlackForestDECOR offers-- nice looking items, reasonable pricing.

Online Shopper

Site Experience Feedback

Nov 19, 2024

It was good.

Online Shopper

Site Experience Feedback

Nov 09, 2024

No issues ordering… everything went well.


Post-Delivery Feedback

Nov 19, 2024

I am super excited for my purchase. It’s a Christmas gift for my husband.

Black Bear

Site Experience Feedback

Nov 19, 2024

Good

ADK

Site Experience Feedback

Nov 19, 2024

very easy to use and find what you are looking for.

Rob

Site Experience Feedback

Nov 19, 2024

Transaction went well they have Nice decor for my cabin

Rocky

Site Experience Feedback

Nov 19, 2024

Great products

Mizzy

Site Experience Feedback

Nov 19, 2024

No issues, it was easy to find what I was looking for.

Deb

Site Experience Feedback

Nov 19, 2024

Great navigation making it easy to shop for just what I wanted

Gallatin

Site Experience Feedback

Nov 19, 2024

You asked when we thought we would receive but no where in the checkout process does it say when it will be shipped.