Black Forest Decor Reviews - 6,775 Review - 9.4/10
2023
Winner
Circle of
Excellence
4 years
Black Forest Decor Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Black Forest Decor
Showing 181 - 200 of 6,775
Margie
Site Experience Feedback
Nov 20, 2024
Site Easy to access Fresh inventory affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No nickname. Just Glenda Karichner
Post-Delivery Feedback
Nov 20, 2024
I thought it was a timer light but is not . An another thing for the price i paid it's not worth it because it's made out of a cheap plastic. Yes I am very disappointed 😞
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 4
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 20, 2024
Variety, but the one purchased was close enough to the one we are replacing and which is somewhat close to the lamp it is partnering with.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bucky60
Site Experience Feedback
Nov 20, 2024
The website is easy to navigate—user-friendly, intuitive, and quick. The outstanding selection helped me find what I was looking for. I haven't had a customer service issue, but for my last order, they contacted me with a question and were very helpful, patient , and responsive. We just moved to the Great Smoky Mountains of North Carolina and are decorating our home with a rustic cabin theme. I am definitely coming back for more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rlk
Site Experience Feedback
Nov 20, 2024
Picked item from catalog, entered Model # on website, and purchased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
PB
Site Experience Feedback
Nov 20, 2024
Everything I have bought from you all has been very good quality. That is why I order and reorder from you. My valances today will still incorporate the red/black buffalo plaid while lightening up the room instead of just the plain plaid.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Easy to manipulate
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 20, 2024
We purchased couch and loveseat covers on our previous order. They are extremely thin and do not stay in place on the furniture, The straps provided are very ugly and they also do not stay in place. This was close to a $200 purchased and was very unsatisfied with purchase. All other items I have purchased have been great and I probably will keep buying from you.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Liz
Site Experience Feedback
Nov 20, 2024
Love their dinnerware!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
easy ordering and payment.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
PWATSON
Site Experience Feedback
Nov 20, 2024
Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Burzic
Site Experience Feedback
Nov 20, 2024
It was easy to maneuver in your website to find the item I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
charles
Site Experience Feedback
Nov 20, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Nov 20, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mar
Site Experience Feedback
Nov 20, 2024
Great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
I have enjoyed all the items I had purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cardigans4cats
Site Experience Feedback
Nov 20, 2024
Fast and easy purchasing process. Website is super smooth not glitchy or anything like some websites.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Gigi
Post-Delivery Feedback
Nov 20, 2024
Ordered Christmas pillows that are absolutely beautiful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »