Home > Home & Garden > Black Forest Decor

Black Forest Decor Reviews - 6,775 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 181 - 200 of 6,775

Margie

Site Experience Feedback

Nov 20, 2024

Site Easy to access Fresh inventory affordable

No nickname. Just Glenda Karichner

Post-Delivery Feedback

Nov 20, 2024

I thought it was a timer light but is not . An another thing for the price i paid it's not worth it because it's made out of a cheap plastic. Yes I am very disappointed 😞

Rick

Site Experience Feedback

Nov 20, 2024

Variety, but the one purchased was close enough to the one we are replacing and which is somewhat close to the lamp it is partnering with.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Great products.

Bucky60

Site Experience Feedback

Nov 20, 2024

The website is easy to navigate—user-friendly, intuitive, and quick. The outstanding selection helped me find what I was looking for. I haven't had a customer service issue, but for my last order, they contacted me with a question and were very helpful, patient , and responsive. We just moved to the Great Smoky Mountains of North Carolina and are decorating our home with a rustic cabin theme. I am definitely coming back for more!

Rlk

Site Experience Feedback

Nov 20, 2024

Picked item from catalog, entered Model # on website, and purchased!

PB

Site Experience Feedback

Nov 20, 2024

Everything I have bought from you all has been very good quality. That is why I order and reorder from you. My valances today will still incorporate the red/black buffalo plaid while lightening up the room instead of just the plain plaid.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Easy to manipulate

Rick

Site Experience Feedback

Nov 20, 2024

We purchased couch and loveseat covers on our previous order. They are extremely thin and do not stay in place on the furniture, The straps provided are very ugly and they also do not stay in place. This was close to a $200 purchased and was very unsatisfied with purchase. All other items I have purchased have been great and I probably will keep buying from you.

Liz

Site Experience Feedback

Nov 20, 2024

Love their dinnerware!

Online Shopper

Site Experience Feedback

Nov 20, 2024

easy ordering and payment.

PWATSON

Site Experience Feedback

Nov 20, 2024

Quick and easy!

Burzic

Site Experience Feedback

Nov 20, 2024

It was easy to maneuver in your website to find the item I wanted.

charles

Site Experience Feedback

Nov 20, 2024

good

Online Shopper

Site Experience Feedback

Nov 12, 2024

All good

Jim

Site Experience Feedback

Nov 20, 2024

Excellent

Mar

Site Experience Feedback

Nov 20, 2024

Great!

Online Shopper

Site Experience Feedback

Nov 20, 2024

I have enjoyed all the items I had purchased.

Cardigans4cats

Site Experience Feedback

Nov 20, 2024

Fast and easy purchasing process. Website is super smooth not glitchy or anything like some websites.

Gigi

Post-Delivery Feedback

Nov 20, 2024

Ordered Christmas pillows that are absolutely beautiful