Home > Home & Garden > Black Forest Decor

Black Forest Decor Reviews - 6,775 Review - 9.4/10

Nov 28, 2024
Black Forest Decor offers woodland and rustic decor.
Circle of Excellence - Black Forest Decor

2023
Winner

Circle of
Excellence

4 years

Black Forest Decor Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Black Forest Decor

Showing 161 - 180 of 6,775

Online Shopper

Post-Delivery Feedback

Nov 21, 2024

The item was damaged but a replacement was sent

Tootsy

Post-Delivery Feedback

Nov 21, 2024

I purchased this as a gift for Christmas.

Terri

Site Experience Feedback

Nov 21, 2024

No issues. Very smooth transactions .

BLT

Site Experience Feedback

Sep 23, 2024

Black Forest Decor has superior designers and products. Nothing compares. I will always be a forever customer. I am having a difficult time returning a 21" Tree Foliage Clock, order# SO1913640. I would like a full refund instead of the Art Brand Studios interfering and telling me on the packing slip that there are no returns by 9/18/24. If I return it, Art Brand Studios said when they recieve it, it will be returned to me with full charges for the return. Black Forest Decor is much too sophisticated and splendid to do business with Art Brand Studios in Henderson NV 89052.


Post-Delivery Feedback

Nov 21, 2024

Ordered large birch framed mirror. Did not.like it. Black forest would not send a shipping label. I am done with black forest. I would never recommend black forest to anyone.

Tweety

Site Experience Feedback

Nov 21, 2024

I have not had any problems with my order

JDUB

Site Experience Feedback

Nov 20, 2024

I received your catalog in the mail today and found something I thought my wife would like. I looked it up on the website and bought it.

Me

Site Experience Feedback

Nov 20, 2024

Excellent products!

Daisy

Site Experience Feedback

Nov 20, 2024

Easy to order from, good quality items,unique items..

Fred

Site Experience Feedback

Nov 20, 2024

Love your products

LCP

Site Experience Feedback

Nov 04, 2024

I know where to look when I want something rustic for my house. The throw blanket matches a bedspread I purchased from Black Forest Decor.


Post-Delivery Feedback

Nov 20, 2024

I have ordered several items from Black Forrest Decor, and I have always been happy with the quality of the items. I have purchased quilts, pillows, antler decor and a bedspread with shams and a pillow. Always very happy with the quality!

Steph

Site Experience Feedback

Nov 20, 2024

So far, I am pleased with Black Forest decor online, but I have never received this product and do not know the quality right now

Wood butcher

Site Experience Feedback

Nov 11, 2024

I wish there was more lake, fish, and cabin themed items. So many have bears, moose and such which isn’t Indiana.


Post-Delivery Feedback

Nov 20, 2024

You have lots of goods with north country animals but not much directed towards fishing cabins. Moose and bears don’t fit in northern Indiana. Corn, fish, deer, and Eagles along with Blue Herrins.

DC

Site Experience Feedback

Nov 20, 2024

I just love the items from your site, they really make my home feel more homey and cozy.

Kiana

Site Experience Feedback

Nov 20, 2024

Hard to know if free shipping code was applied

beaver

Site Experience Feedback

Nov 20, 2024

iI love this store.

Beartn

Site Experience Feedback

Nov 20, 2024

It was simple to find the item i wanted

Hick

Site Experience Feedback

Nov 20, 2024

Easy, fast and a pleasure!

Lonely

Site Experience Feedback

Nov 20, 2024

Fine thanks

Jari

Site Experience Feedback

Nov 10, 2024

No Comment


Post-Delivery Feedback

Nov 20, 2024

Everything I have ordered was on time & like the picture showed. My friend came over & Loved my lamp & pull changes. I couldn't be happyer!!

Bernice

Site Experience Feedback

Nov 20, 2024

Very easy to manage.