Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,197 Review - 9.4/10

Dec 20, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 681 - 700 of 35,197

Bubbles

Site Experience Feedback

Dec 13, 2024

I found shopping Avon very easy and quick. I found just what I was needing. This is my second time purchasing this cream. However, the special promotion and free shipping encouraged me to order two of this item.

Fawnn

Site Experience Feedback

Dec 13, 2024

I did get free shipping then you applied the 15% discount so then you made me pay 8.00 in shipping which is not fair ,I get it then you take it away not good business practices

Momb

Site Experience Feedback

Dec 13, 2024

Had a rep but do not know if she I still active. Mrs.. Sherri Bilger.

Online Shopper

Site Experience Feedback

Dec 13, 2024

Good

Online Shopper

Site Experience Feedback

Dec 13, 2024

Experience was ok, paying $8 for shipping was more than any product I bought.

Carrie

Site Experience Feedback

Dec 13, 2024

Last time I ordered the eye shadow I received the wrong color but I was in the process of moving so I let it go. Otherwise everything has been fine.

Misslissa

Site Experience Feedback

Dec 13, 2024

Great products for the price!

Kar

Site Experience Feedback

Dec 06, 2024

Nice and easy shop

icecold

Site Experience Feedback

Dec 04, 2024

Had a problem finding out where to put the shipping coupon


Post-Delivery Feedback

Dec 13, 2024

I placed my order and arrived on time so I was satisfied .

Grandma

Site Experience Feedback

Dec 13, 2024

Very good sales!

lis

Site Experience Feedback

Dec 13, 2024

better than in the past,, much easier

Dp

Site Experience Feedback

Dec 13, 2024

Had trouble finding where to put coupon code overall easy to order

Online Shopper

Site Experience Feedback

Dec 13, 2024

very easy and convenient to use.

Splash2024

Site Experience Feedback

Dec 13, 2024

The website worked well and was able to buy as many of my favorite product as wanted.

Linda G

Site Experience Feedback

Dec 03, 2024

simple n fast

Happy shopper

Site Experience Feedback

Dec 13, 2024

Haven't ordered in awhile but a fundraiser brought me back. Very interested in ordered through this consultant again. Large product selection.

Lily

Site Experience Feedback

Dec 13, 2024

The website was very easy to use and maneuver around. I had no problems finding what I was looking for. I didn’t care for all the questions the survey was asking. Way too much.

Rosey

Site Experience Feedback

Dec 13, 2024

Good experience. no problems

Von

Site Experience Feedback

Dec 13, 2024

Placing my order was easy once I was able to find what I was looking for.

JMS

Site Experience Feedback

Dec 13, 2024

Avon does not have the variety it once had. A lot of the products I once used are no longer in the catalog.:-(