Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 34,792 Review - 9.4/10

Jan 5, 2025
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%83%

Neutral

12%12%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Avon - Official Store

Showing 721 - 740 of 34,792

Manda b

Site Experience Feedback

Dec 26, 2024

I absolutely loved how easy it was to find what I was looking for the website makes it easy to get your product without having to search for someone that works for you and do the process that way I'm very satisfied and will continue to get my products this way

yoongiminsuggie

Site Experience Feedback

Dec 26, 2024

fast and easy to order! i really like the set up of the store

LJ

Site Experience Feedback

Dec 26, 2024

The site was easy to navigate, the digital brochure was easy to view and it was easy to find products I wanted. And I always love A on products.

Tonya G

Site Experience Feedback

Dec 26, 2024

Easy to order exactly what I need.

Nan

Site Experience Feedback

Dec 26, 2024

Went well just out of some of the items I wanted

Sandylen

Site Experience Feedback

Dec 26, 2024

It was very easy to order from the Avon website. No problems at all.

Kay

Site Experience Feedback

Dec 26, 2024

I have been dismayed at Avon's inability to continuously have their gel oil in stock. Somehow it was seemingly on backorder for months.

She

Site Experience Feedback

Dec 26, 2024

Good search

Online Shopper

Site Experience Feedback

Dec 26, 2024

Website easy to navigate through. The check out process and the option to check out as a guest should not require a person to set up an sign in account. A bit frustrating. Every time I have ordered from this website I always struggle with the check out process. If I did not like the product so much I would find a different one somewhere else.

Blessed

Site Experience Feedback

Dec 26, 2024

It was good.

Kie

Site Experience Feedback

Dec 19, 2024

Good no problems


Post-Delivery Feedback

Dec 26, 2024

Order was easy product finally became available after 6 months is something me and my wife have been using for years we don't know why it takes so long to restock that item is a long time use of Avon we were wondering why do we get charged shipping fees that's the only problem we have with the order

Tigerlily

Site Experience Feedback

Dec 26, 2024

I am not an experienced user of the computer. I made many mistake an required assistance to get to the item I wanted to purchase.

Boo

Post-Delivery Feedback

Dec 26, 2024

Great product and easy to order.

chris

Post-Delivery Feedback

Dec 26, 2024

Avon does not carry lotions or lip balm which is what I buy the most. So disappointing and from all the comments on FB web's - most people want the same thing. In viewing your catalog, nothing I would buy. I will continue to purchase the men's deoderant - until you discontinue that as well

Jeannie

Site Experience Feedback

Dec 26, 2024

I love the hand and body products this hand creme is the best to heal protect and keep young i wish you had more scents like bath & body works or more perfumed scents to choose from like powdery, rose, lang lang and neroli blossom and other such auwa pui. This will improve your sales!

SherriAM

Site Experience Feedback

Dec 26, 2024

It is quite easy to navigate your website. And I like the specials

Online Shopper

Site Experience Feedback

Dec 26, 2024

Don’t ever have my shade of foundation available

Fey

Site Experience Feedback

Dec 12, 2024

Avon has been a great company that I have ordered from for years. The products are quality at a reasonable price. My only regret is that you no longer sell a wonderful fragrance, "Fantasque". It was magnificent.


Post-Delivery Feedback

Dec 26, 2024

I have purchased avon products for years and always been happy with them except the downsize of the size of the blush!!! Its such a wonderful product, but please consider increasing the size again. Your customers don't forget what they consider as used to get!!! for the same price. At least increase the size of it a little,

Mimi T

Site Experience Feedback

Dec 26, 2024

I love the deodorant here but my original lady moved. I had to hunt for my favorite fragrances but I finally found them. Will be easier next time.

Pat

Site Experience Feedback

Dec 26, 2024

Love The Avon Agent I have she worked with me step by step through my order thank you Evangelena Mixon for being so patient.