Avon - Official Store Reviews - 34,792 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 83% |
Neutral | 12% | 12% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 721 - 740 of 34,792
Manda b
Site Experience Feedback
Dec 26, 2024
I absolutely loved how easy it was to find what I was looking for the website makes it easy to get your product without having to search for someone that works for you and do the process that way I'm very satisfied and will continue to get my products this way
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
yoongiminsuggie
Site Experience Feedback
Dec 26, 2024
fast and easy to order! i really like the set up of the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LJ
Site Experience Feedback
Dec 26, 2024
The site was easy to navigate, the digital brochure was easy to view and it was easy to find products I wanted. And I always love A on products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tonya G
Site Experience Feedback
Dec 26, 2024
Easy to order exactly what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nan
Site Experience Feedback
Dec 26, 2024
Went well just out of some of the items I wanted
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Sandylen
Site Experience Feedback
Dec 26, 2024
It was very easy to order from the Avon website. No problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Dec 26, 2024
I have been dismayed at Avon's inability to continuously have their gel oil in stock. Somehow it was seemingly on backorder for months.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
She
Site Experience Feedback
Dec 26, 2024
Good search
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
Website easy to navigate through. The check out process and the option to check out as a guest should not require a person to set up an sign in account. A bit frustrating. Every time I have ordered from this website I always struggle with the check out process. If I did not like the product so much I would find a different one somewhere else.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Blessed
Site Experience Feedback
Dec 26, 2024
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kie
Site Experience Feedback
Dec 19, 2024
Good no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kie
Post-Delivery Feedback
Dec 26, 2024
Order was easy product finally became available after 6 months is something me and my wife have been using for years we don't know why it takes so long to restock that item is a long time use of Avon we were wondering why do we get charged shipping fees that's the only problem we have with the order
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tigerlily
Site Experience Feedback
Dec 26, 2024
I am not an experienced user of the computer. I made many mistake an required assistance to get to the item I wanted to purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Boo
Post-Delivery Feedback
Dec 26, 2024
Great product and easy to order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
chris
Post-Delivery Feedback
Dec 26, 2024
Avon does not carry lotions or lip balm which is what I buy the most. So disappointing and from all the comments on FB web's - most people want the same thing. In viewing your catalog, nothing I would buy. I will continue to purchase the men's deoderant - until you discontinue that as well
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 5
- Full ratings for this review »
Jeannie
Site Experience Feedback
Dec 26, 2024
I love the hand and body products this hand creme is the best to heal protect and keep young i wish you had more scents like bath & body works or more perfumed scents to choose from like powdery, rose, lang lang and neroli blossom and other such auwa pui. This will improve your sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SherriAM
Site Experience Feedback
Dec 26, 2024
It is quite easy to navigate your website. And I like the specials
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
Don’t ever have my shade of foundation available
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Fey
Site Experience Feedback
Dec 12, 2024
Avon has been a great company that I have ordered from for years. The products are quality at a reasonable price. My only regret is that you no longer sell a wonderful fragrance, "Fantasque". It was magnificent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fey
Post-Delivery Feedback
Dec 26, 2024
I have purchased avon products for years and always been happy with them except the downsize of the size of the blush!!! Its such a wonderful product, but please consider increasing the size again. Your customers don't forget what they consider as used to get!!! for the same price. At least increase the size of it a little,
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mimi T
Site Experience Feedback
Dec 26, 2024
I love the deodorant here but my original lady moved. I had to hunt for my favorite fragrances but I finally found them. Will be easier next time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pat
Site Experience Feedback
Dec 26, 2024
Love The Avon Agent I have she worked with me step by step through my order thank you Evangelena Mixon for being so patient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »