Avon - Official Store Reviews - 34,792 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 83% |
Neutral | 12% | 12% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for Avon - Official Store
Showing 701 - 720 of 34,792
Snoop
Site Experience Feedback
Dec 27, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MO Girl
Site Experience Feedback
Dec 27, 2024
Using the website was very easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wendy
Site Experience Feedback
Dec 27, 2024
I found what I was looking for and more. It was easy to navigate on my phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katherine
Site Experience Feedback
Dec 14, 2024
Easy site to navigate. I like that the current brochure is available to flip pages. Search categories make shopping quick for items I know I want to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katherine
Post-Delivery Feedback
Dec 27, 2024
Love the products I ordered and have been using for decades!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Debby Werth
Site Experience Feedback
Dec 27, 2024
The Online selection could be more, more for home and children, offer more lower pricing especially, * I sold Avon 39 years ago *
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 19, 2024
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
anon
Site Experience Feedback
Dec 18, 2024
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Post-Delivery Feedback
Dec 27, 2024
If you want to purchase Avon, doing it online is so easy. You can see all of the items as if you were looking through the catalogs we loved so much. The process is easy and the deals are great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ThereseK
Site Experience Feedback
Nov 29, 2024
Found what I was looking for. Would like more information as to how often to use re-texturing pads to avoid over sensitivity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ThereseK
Post-Delivery Feedback
Dec 27, 2024
I Avon Anew products are the best. Love the exfoliating pads. Makes my face look so smooth, clear, and healthy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Conniesc58
Site Experience Feedback
Dec 27, 2024
Overall happy. Not to happy with the $8 shipping. It brought my bargain cologne from $13 to almost $22. I will probably find a representative near me next time.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Detached
Site Experience Feedback
Dec 14, 2024
It was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Detached
Post-Delivery Feedback
Dec 27, 2024
I recently looked for an Avon person to order something for Christmas. I thought it was interesting that I was able to see the representative's personal info so I could choose someone I had something in common with. My order was on time and I will be using her again when I need some Avon.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CSS
Site Experience Feedback
Dec 16, 2024
Avon website did not list my representative when searched. Very difficult resetting password especially if phone number has changed.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
CSS
Post-Delivery Feedback
Dec 27, 2024
Password recovery system needs updating. I had an account back when I had a land line phone number. That was the only option to use for password recovery so I could not receive the text. Tried to use my email, but wouldn't allow to change anything since there was already an account with that email.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
lisa
Site Experience Feedback
Dec 27, 2024
i couldn't look at my order before i submitted it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
LadyVal
Site Experience Feedback
Dec 27, 2024
I think the website is great , however having to purchase $60 to get free shipping is a bit much , especially during holidays . I tried to locate an actual store or to reach a local Avon rep , no store near me, and even I search , it automatically gives me names of people "calling" them a store when that are just online . I find it odd it just gives you a rep , I used the one not even in my area because it was saved in my log in. I never chose him either . It seems the website just gives you one , or the algorithms go to him automatically when I was in that area before . It states he is a top producer , i'm sure , you are automatically assigned to him .Its not very personal and I don't know him at all. Never spoke to him , or even text .I don't need personal delivery and I would even pick up from my rep if i has an option to a rep in my area . There needs to be a way to search your area better and communicate with this person directly . But the site has all these reps that come up mostly far away . I would rather order from a store that is a store. one i could go to and try before i buy stuff I have never heard of from a person , not a company that I don't know and they don't know me. Pay shipping then if i don't like it , try and return it , that's just not something I'm willing to do . So i won't try anything under this situation . I buy what i have used my mother gave me . Years ago and over the years because her Avon Lady I knew ,people she knew in our areas also knew her or one of several , in the area , not a stranger looking to make sales with no effort or relationship , if that's the case , it's better to have no name or be a robot behind the scenes of Avon , not pretend there is a relationship , I would rather think my rep is an AI , then it makes sense . Just my opinion .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 27, 2024
It was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 26, 2024
Items have been on back order for several months.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Debra
Site Experience Feedback
Dec 26, 2024
Website is fine. The makeup color selection is difficult,because of the multiple names for colors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lena
Post-Delivery Feedback
Dec 26, 2024
Avon offers a variety of products and the quality is very good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Elle
Post-Delivery Feedback
Dec 26, 2024
I enjoy Avon products. But each time I havelooked for the Imari perfumed skin softener, it is not available. I have returned to that scent due to the complement received.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
Just ordered item that restocked, trying to order since last August.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »