Home > Health & Beauty > Avon - Official Store

Avon - Official Store Reviews - 35,197 Review - 9.4/10

Dec 20, 2024
Avon offers a selection of cosmetics, skincare, fragrances, and bath and body care products for sale. Shoppers can sign-up for their gift reminder service as well as join the A-List for e-mail updates on new products, specials and contests. An expert "beauty tips" area is also featured.

Avon - Official Store Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

12%12%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Avon - Official Store

Showing 661 - 680 of 35,197

Julie

Site Experience Feedback

Dec 13, 2024

I like being able to order from an ambassador. My Mom, Janice Pittman was one until the day she died 4 years ago. This was the hardest shopping I’ve ever done. She always gave me my makeup free. I love Avon and miss my Mom dearly.

Happy Customer

Post-Delivery Feedback

Dec 13, 2024

Rep is great! Professional, Responsible, Friendly, Knowledgeable

rusty

Site Experience Feedback

Dec 13, 2024

not too difficult with numbering system

Avona

Site Experience Feedback

Dec 13, 2024

Your prices were better than Amazon.

Sharibrackett@yahoo.com

Site Experience Feedback

Dec 13, 2024

Great

Yana

Site Experience Feedback

Dec 13, 2024

It is OK. But I was not able to find powder. Imari, Soft musk and Ext.

Nina P.

Site Experience Feedback

Dec 13, 2024

I love Avon products and it was easy to order what I wanted on line.

mello

Site Experience Feedback

Dec 02, 2024

The inability to connect directly to the AVON representative is very frustrating.

Online Shopper

Site Experience Feedback

Dec 13, 2024

Went very well

Online Shopper

Post-Delivery Feedback

Dec 13, 2024

I felt that the price for the makeup organizer was way too much for what it was. Then adding shipping for such a small item really made it out of line. I had made two other orders in the 10 days prior.

Online Shopper

Post-Delivery Feedback

Dec 13, 2024

When ordered my item for a gift, it said it was in-stock. I didn't know it was OFS until my order arrived.

Online Shopper

Site Experience Feedback

Dec 13, 2024

Nice and easy.

KSPep

Site Experience Feedback

Dec 13, 2024

Easy to navigate and found what I was looking for quickly. Was able to check out quickly as well.

Poinsetta

Site Experience Feedback

Dec 04, 2024

There was no option to select color when ordering the mascara.

Cosmo

Site Experience Feedback

Dec 13, 2024

I had a small problem getting on sight. Forgot my password.I connected with my Avon representative, great help.

Ace

Site Experience Feedback

Dec 13, 2024

The website was very easy to navigate through.

Bumble

Post-Delivery Feedback

Dec 13, 2024

Love the products and the special deals. Ordered in my pj's and got delivery at my door.

Peggyonthehill

Site Experience Feedback

Dec 13, 2024

1st time user. Real easy.

Ghee

Post-Delivery Feedback

Dec 13, 2024

I sold Avon for 15 years & they have the best makeup ever mascara doesn't crumble like all the other mascaras I've tried & eyeliner stays put! & why doesn't ur thing doesn't say white instead of just Caucasian i am white!

Elizablue59

Site Experience Feedback

Dec 13, 2024

Found what I was looking for and it was on sale! Have been using Skin So Soft deodorant for many years. Love it!