Avon - Official Store Reviews - 35,180 Review - 9.4/10
Avon - Official Store Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Avon - Official Store
Showing 641 - 660 of 35,180
Joan
Site Experience Feedback
Nov 19, 2024
Hard to read very well using the brochure to find a specific item. Print is too small. Need a way to enlarge printed words. Can be confusing to decide product with so many versions and unknown what is best for me.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Joan
Post-Delivery Feedback
Dec 10, 2024
Find hard to track order compared to what I received. Expected there was special bonus gifts I had expected but don’t see it in the order received
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
Ordering was easy however the perfume is not the same scent
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Jennie's Nephew
Site Experience Feedback
Dec 10, 2024
Nothing to share, really. Basic online shopping experience. Easy. Fast. Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cuz
Site Experience Feedback
Dec 10, 2024
Found what I needed. Appreciated Avon rep letting me know myfavoritevcologne on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
I purposely order the minimum amount in order to get the two bonus items as it was the last day of the offer, and I didn't get either of the bonus items. If I had known I wasn't going to get those two bonus items, I wouldn't have added to my order.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Meganlin1979
Site Experience Feedback
Dec 10, 2024
Hoping to be able to continue to order and get great prices. Not happy so many items are out of stock. Hoping the original skin softeners come back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gwen
Post-Delivery Feedback
Dec 10, 2024
Like various selections of product for mature skin, facial and body. Also like sale and clearance selections provided.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
The brand new lipstick wasn't made correctly. The whole color was loose in the case
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shippy jane
Site Experience Feedback
Dec 10, 2024
Prefer to have free shipping ,when you offer the free shipping, it's only for a brief time, and there is always trouble with the site and when you get through the free shipping is over.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Jillybean1968
Post-Delivery Feedback
Dec 10, 2024
I had a great experience ordering online from Avon. The prices were reasonable and I received my items very fast. I will be ordering again and recommend to all of my friends as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Liz
Site Experience Feedback
Nov 21, 2024
I only order when free shipping on $25 purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
The deodorant size was smaller than the one I have been buying for years. So you kept the price but lowered the amount of the content. Very upset about that. I’m hoping that it was my error that I ordered that size BUT if that is the “new” size of the deodorant j will no longer shop with Avon. I have been ordering that deodorant for over 30 years. I will have to look elsewhere for a better deal.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jirasol
Site Experience Feedback
Dec 10, 2024
It was good. The digital and online was very easy and quick to find with the search button.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 10, 2024
It’s was very good.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo
Site Experience Feedback
Dec 10, 2024
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tina
Site Experience Feedback
Dec 10, 2024
Since my rep has changed I don’t have a personal relationship as I did before. Everything is online now.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Felix
Post-Delivery Feedback
Dec 10, 2024
I love your shampoo, deodorant and lipstick. Also a certain face cream. Those are the reasons I order online from Avon! You have a lipstick shade that I love.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 10, 2024
I find the site not that easy to maneuver and the product descriptions do not tell me how to use nor the expected benefits.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Blondie
Post-Delivery Feedback
Dec 10, 2024
I needed to order Wild Country cologne for a gift. To my delight the product was on sale and there was free shipping on $25.00 so i ordered the cologne and also some jewelry on sale for myself. Great products at a great price. I ordered from home. . Great service. Very happy!!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2024
5 small items that would have easily fit in a legal size envelope, were in a big box😡
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »